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Average Ratings 7 Ratings

Total
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features
design
support

Description

Engagement Hub, a proprietary SaaS platform owned and hosted in Australia, allows for round-the-clock communication and collaboration with stakeholders and community members from any location, leading to consultations that are not only more impactful but also more efficient and meaningful. This platform consolidates all engagement efforts into a single, integrated, and secure online environment designed for collaboration, management, communication, and reporting. It features a suite of over 27 diverse tools that facilitate effective participation, dialogue, and teamwork. Additionally, Engagement Hub includes a comprehensive stakeholder relationship management system that offers detailed stakeholder profiles, segmentation options, offline feedback mechanisms, newsletters, and thorough audit trails. Users benefit from straightforward reporting capabilities and rich insights, along with quick overviews of status and tagging for issues and trends, ensuring that all aspects of stakeholder engagement are meticulously tracked and analyzed. This innovative approach not only enhances the quality of consultations but also fosters a deeper connection with the community.

Description

Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams centralize, track, and report on all engagement and consultation activities. Built for teams that need a reliable way to secure and manage their engagement history with stakeholders, communities, regulators, and other external parties, Jambo provides a single, secure platform to replace scattered spreadsheets and manual tracking. Used widely across government and various industries, including infrastructure development, renewable energy, healthcare, and resource development, Jambo supports teams that must document every communication, understand key relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements. By consolidating all engagement and consultation data in one place, users gain a complete and auditable record of communications, issues, and commitments throughout the project lifecycle. Jambo's intuitive interface and fast data entry tools make it easy to log emails, meetings, phone calls, and other activities, ensuring every touchpoint is captured. Teams can prioritize issues and commitments, assign tasks, monitor follow-up actions, and track trends to reduce risks and strengthen relationships. Built-in reporting and analytics allow users to quickly create project updates or generate detailed regulatory reports, eliminating the need for manual compilation. With security features trusted by leading organizations and government agencies, Jambo ensures data is stored safely, consistently, and accessibly. Overall, Jambo streamlines engagement and consultation management, improves collaboration, and equips teams with the clarity and accountability needed to build strong stakeholder relationships.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Pro No 
Microsoft 365 No 
Microsoft Outlook No 
Zapier No 

Integrations

ArcGIS Pro Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$995 per month
Jambo offers two subscription types:
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

My Business App

Founded

2014

Country

Australia

Website

engagementhub.com.au

Vendor Details

Company Name

Jambo™

Founded

2018

Country

Canada

Website

www.jambo.cloud

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Product Features

Stakeholder Relationship Management

Community Investment Tracking Yes 
Stakeholder Assessment Yes 
Stakeholder Commitments Management Yes 
Stakeholder Complaint Management Yes 
Stakeholder Consultation Tracking Yes 
Stakeholder Engagement Yes 
Stakeholder Grievance Management Yes 
Stakeholder Information Management Yes 
Stakeholder Issues Management Yes 
Stakeholder Mapping Yes 

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