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Description

Craft tailored messages, establish automated messaging workflows, and assist clients via email, SMS, push notifications, website banners, live chat, and other channels. Integrate user information with platforms such as PostHog, Twilio Segment, Make, RudderStack, and Stripe, among others. Utilize our APIs and SDKs to monitor attributes and events wherever your users may be. Gain comprehensive insights into user attributes and track their journey through your application seamlessly. Develop dynamic segments based on user attributes or the actions they have or haven’t taken in response to campaigns and more. Automate your engagement efforts effectively. Initiate dynamic workflows to deliver targeted customer interactions aimed at onboarding, activation, and retention. Efficiently categorize your customers based on their characteristics, behaviors, and actions through an easy-to-use segmentation tool. Furthermore, deploy focused campaigns to your segments or leverage them to initiate dynamic workflows and campaigns across various platforms, including email, SMS, and push notifications, enhancing your overall customer engagement strategy.

Description

Customized Customer Messaging Driven by Behavior. Ideal for Your SaaS Platform. Effectively onboard and engage your users through targeted campaigns that respond to their behaviors. Select the optimal communication channel — whether through email or in-app notifications — to provide essential information at crucial moments. Streamline your onboarding process with automated campaigns tailored to user actions. Ensure timely delivery of relevant content. Activate email campaigns automatically in response to user interactions (or lack thereof) within your application. Determine the best medium for each communication: leverage either email or in-app messages. Classify your users according to their behavior patterns. Dispatch individual announcements or promote new features through one-off broadcasts. Utilize pre-designed campaign templates, eliminating the need to begin anew each time. Monitor user profiles effortlessly through a user-friendly admin dashboard. Apply filters or explore individual user profiles in detail, accessing all their interactions and characteristics. This approach not only enhances user experience but also fosters deeper engagement with your product.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

RudderStack Yes 
Segment Yes 
Amazon S3 Yes 
Amazon SES Yes 
Expo Yes 
Facebook Yes 
FastSpring Yes 
Mailgun Yes 
Make Yes 
Paddle Yes 
Paystack Yes 
PostHog Yes 
Slack Yes 
Stackreaction No 
Stripe Yes 
Thinkific Yes 
Twilio Yes 
Zapier Yes 

Integrations

RudderStack Yes 
Segment Yes 
Amazon S3 No 
Amazon SES No 
Expo No 
Facebook No 
FastSpring No 
Mailgun No 
Make No 
Paddle No 
Paystack No 
PostHog No 
Slack No 
Stackreaction Yes 
Stripe No 
Thinkific No 
Twilio No 
Zapier No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Pricing Details

$99 per month
Or $79 per month if billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Engage

Country

Nigeria

Website

engage.so/

Vendor Details

Company Name

Userlist

Founded

2017

Country

United States

Website

userlist.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging No 
Content Management Yes 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding Yes 

Transactional Email

A/B Testing No 
Contact Database Yes 
Dynamic Content Yes 
Email Monitoring No 
Mailing List Management Yes 
Reporting/Analytics Yes 
Spam Check No 
Template Management No 

Alternatives

Alternatives