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support

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Description

Craft tailored messages, establish automated messaging workflows, and assist clients via email, SMS, push notifications, website banners, live chat, and other channels. Integrate user information with platforms such as PostHog, Twilio Segment, Make, RudderStack, and Stripe, among others. Utilize our APIs and SDKs to monitor attributes and events wherever your users may be. Gain comprehensive insights into user attributes and track their journey through your application seamlessly. Develop dynamic segments based on user attributes or the actions they have or haven’t taken in response to campaigns and more. Automate your engagement efforts effectively. Initiate dynamic workflows to deliver targeted customer interactions aimed at onboarding, activation, and retention. Efficiently categorize your customers based on their characteristics, behaviors, and actions through an easy-to-use segmentation tool. Furthermore, deploy focused campaigns to your segments or leverage them to initiate dynamic workflows and campaigns across various platforms, including email, SMS, and push notifications, enhancing your overall customer engagement strategy.

Description

The IBM® Push Notifications service allows you to effortlessly send and oversee mobile and web push notifications through a user-friendly interface, client SDKs, and straightforward REST APIs for configuration, monitoring, and dispatching notifications. By utilizing APIs tailored for security-rich environments, databases, or services, developers can create new applications while implementing built-in policies. You can maintain a comprehensive overview of your applications, regardless of their locations, while benefiting from integrated compliance management features. The system also offers predictive signals designed to preempt potential disruptions. With application, data, and AI services constructed to be fully modular, they respond effectively to solicited feedback. Establish a service instance that will facilitate the management and delivery of push notifications to both mobile and web clients. The IBM® Push Notifications service continuously observes user data on registered devices and conducts in-depth analysis of this information. In addition, IBM Cloud Functions collaborates seamlessly with IBM Push Notifications to effectively send event messages to users, ensuring a responsive communication strategy. This integration enhances the overall user experience by providing timely updates and information delivery.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Amazon SES Yes 
Expo Yes 
Facebook Yes 
FastSpring Yes 
IBM Cloud Functions No 
IBM Cloudant No 
Mailgun Yes 
Make Yes 
Paddle Yes 
Paystack Yes 
PostHog Yes 
RudderStack Yes 
Segment Yes 
Slack Yes 
Stripe Yes 
Thinkific Yes 
Twilio Yes 
Zapier Yes 

Integrations

Amazon S3 No 
Amazon SES No 
Expo No 
Facebook No 
FastSpring No 
IBM Cloud Functions Yes 
IBM Cloudant Yes 
Mailgun No 
Make No 
Paddle No 
Paystack No 
PostHog No 
RudderStack No 
Segment No 
Slack No 
Stripe No 
Thinkific No 
Twilio No 
Zapier No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Engage

Country

Nigeria

Website

engage.so/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/push-notifications

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

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