Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The manner in which you interact with visitors to your website reveals a great deal about your business's values. Are you providing them with a straightforward and friendly way to communicate with you personally? Our approach stands out in this regard; we avoid chatbots, a choice echoed by our clients as well. Instead, we equip you with exceptional tools designed to foster genuine human connections within the digital landscape. Experience how transparency and readiness can redefine the modern organization. It's perplexing to us why some chat solutions come with such hefty price tags. Engage is not only effective but also remarkably budget-friendly, at just $15 per user per month, which breaks down to a mere $0.50 each day for unlimited chatting capabilities. We aim to deliver the highest return on investment of any software available. Notably, many of the world's most renowned brands rely on Engage to enhance their website chat services, showcasing our effectiveness and credibility in the market. By choosing us, you’re not just investing in a tool; you’re investing in the future of customer engagement.
Description
Contact/Call Centres are any website that has a high traffic, or organizations that need to assist online customers.
Integrated Customer Engagement (ICE), a software solution that enables businesses to meet the challenges of today's highly competitive market, is ideal. ICE integrates Chat, Email, Custom Application, Quality Assurance, and more. This allows for easy switching between different functions. ICE was designed to provide different solutions that are built on a single platform, but remain independent. ICE ensures greater Customer Engagement.
You can also deliver exceptional customer service using integrated AI-enabled Chatbot. This chatbot scales your support, sales and marketing goals through actionable analysis, seamless integration, auto distribution of chats and email integration to create an omnichannel customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
No
PredictiveHR
Yes
Schoolbox
Yes
Teamstack
Yes
X (Twitter)
No
Integrations
Facebook Messenger
Yes
PredictiveHR
No
Schoolbox
No
Teamstack
No
X (Twitter)
Yes
Pricing Details
$15 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$45.00/month/user
ULTIMATE $65/month/user
ENTERPRISE, Get a Quote
ENTERPRISE, Get a Quote
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Engage Chat
Website
engage.co
Vendor Details
Company Name
Etech Global Services
Founded
2003
Country
United States
Website
www.etechgs.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes