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support

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Description

Engage Health Systems delivers an array of digital healthcare solutions aimed at enhancing patient engagement, optimizing practice operations, and facilitating communication between patients and healthcare providers through various online, mobile, and in-clinic tools. Central to their offerings is Engage Consult, a secure platform for online and video consultations that allows patients to connect with clinicians for non-urgent medical concerns, thereby helping practices effectively manage patient demand and improve accessibility. Additionally, the company offers patient arrival and check-in solutions like Engage Arrive and Engage Touch Mobile, which enable patients to check in using touchscreen kiosks or mobile devices, significantly reducing wait times at reception and allowing staff to focus on other critical tasks. Engage Call further enhances the experience by integrating with existing GP appointment systems, enabling staff to make patient calls directly within their existing workflows. Their solutions are designed to seamlessly integrate with systems like EMIS, SystmOne, and Vision, ensuring secure communication, data protection, and improved operational efficiency across primary and community care environments. By leveraging these innovative tools, healthcare providers can transform the patient experience while optimizing their operational capabilities.

Description

eConsult provides NHS GP practices with the capability to conduct online consultations, enabling patients to electronically communicate their symptoms or requests to their local GP. This platform offers continuous access to NHS self-help resources, guidance on available services, and a symptom assessment tool. Recognized as the most utilized digital triage solution in NHS primary care, eConsult was developed by NHS GPs specifically for patients in the NHS, aiming to improve patient access and practice efficiency while ensuring that individuals receive appropriate care at the right time. With its implementation in 3,330 NHS practices, eConsult facilitates online access for millions of patients to their own GPs. Patients can engage with their NHS GP virtually by filling out a brief form, which is then reviewed by the practice. Additionally, eConsult can guide patients toward self-help options, pharmacy consultations, and local self-referral services as needed. The process for GPs to manage an eConsult is efficient, typically taking only 2-3 minutes per submission, thereby streamlining healthcare delivery. This innovative approach not only enhances patient experience but also optimizes the workflow within GP practices, making healthcare more accessible than ever.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Biometric Vision No 
Seneca No 
SystmOne No 

Integrations

Biometric Vision Yes 
Seneca Yes 
SystmOne Yes 

Pricing Details

$132.77 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Engage Health

Founded

2000

Country

United Kingdom

Website

engagehealth.uk

Vendor Details

Company Name

eConsult

Founded

2013

Country

United Kingdom

Website

econsult.net

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access No 
Intake Forms No 
Lab Results No 
Prescription Renewals No 
Secure Messaging No 
Video Consultations No 

Alternatives

Alternatives

VirtualCare Reviews

VirtualCare

Think Research
TriVice Reviews

TriVice

Capri Healthcare