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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EnergyCAP is a comprehensive energy and utility management platform built to eliminate chaos from utility data and spending. It centralizes utility bills, energy usage, and carbon data into a single, reliable system that replaces spreadsheets and manual processes. By surfacing errors, anomalies, and savings opportunities, EnergyCAP helps organizations regain control over rising energy costs. The platform starts with best-in-class utility management and expands with advanced analytics, emissions tracking, and automated bill services. EnergyCAP integrates seamlessly with ENERGY STAR® and business intelligence tools for deeper insight. Finance, energy, and sustainability teams benefit from shared visibility and accurate, financial-grade data. Built to scale across portfolios and industries, the platform supports everything from budgeting to cost recovery. EnergyCAP flags unusual usage and duplicate bills automatically, saving time and money. With proven ROI and decades of experience, it delivers measurable results year after year. EnergyCAP empowers organizations to turn utility data into a strategic advantage.

Description

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CloudHub No 
Infor CloudSuite Business Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Excel Yes 
NetSuite Yes 
QuickBooks Online Yes 
Sage 50 Yes 
Salesforce No 
Salesforce Data 360 No 
Slack No 
Tableau No 

Integrations

CloudHub Yes 
Infor CloudSuite Business No 
JD Edwards EnterpriseOne No 
Microsoft Excel No 
NetSuite No 
QuickBooks Online No 
Sage 50 No 
Salesforce Yes 
Salesforce Data 360 Yes 
Slack Yes 
Tableau Yes 

Pricing Details

$2600/year
Free Trial No 
Free Version No 

Pricing Details

$275 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EnergyCAP

Founded

1982

Country

United States

Website

energycap.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/energy-utilities/cloud/

Product Features

Energy Management

Benchmarking Yes 
Bill Audit Yes 
Bill Database Yes 
Bill Importing Yes 
Budgeting & Forecasting Yes 
Compliance Management Yes 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring No 
Energy Price Analysis Yes 
Facility Scheduling Yes 
Greenhouse Gas Tracking No 
Load Control Yes 
Load Forecasting Yes 
Meter Tracking Yes 
Risk Management No 
Weather Normalization Yes 

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