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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Energy Retail Suite is designed using proven technological standards that ensure consistent performance. The only unexpected aspect of our system is its remarkable reliability. Built upon EDW's n-tiered, JAVA-based architecture, the Energy Retail Suite platform is both flexible and scalable, enabling exceptionally fast processing for both non-half hourly (NHH) and half hourly (HH) business processes. This includes an efficient CSS adapter for quick switching, which significantly enhances performance and boosts your profitability. Our clients typically experience a low need for support due to the Energy Retail Suite being developed, maintained, and upgraded in line with industry best practices. However, when assistance is required, EDW prioritizes swift resolution of any issues, recognizing that every moment spent on software challenges detracts from your revenue-generating activities. With our commitment to excellence, you can focus on what matters most—growing your business.

Description

We focus on creating tailor-made software solutions and services that cater specifically to your Utility Software requirements, including Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all customized to meet your distinct site and specifications. For more than three decades, White Mountain Technology & Consulting has been delivering effective Financial Management Software and Business Consulting Services tailored to the Government and Energy sectors. Proudly based in Longmont, Colorado, White Mountain Technology and Consulting is a 100% American-owned company. Our business strategy intentionally steers clear of the high-volume sales market; we believe that having too many clients can lead to inadequate service quality in the industries we operate in, making post-sale support our most valuable asset. We take great care in selecting our clients, ensuring that the relationship is mutually beneficial and focused on quality. This approach not only enhances our service delivery but also fosters long-term partnerships built on trust and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EDW Technology

Founded

1995

Country

United Kingdom

Website

www.edwt.org/products/energy-retail-suite-overview

Vendor Details

Company Name

White Mountain Technology

Founded

1980

Country

United States

Website

www.whitemountaintech.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

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