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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EOS revolutionizes and enhances your complete customer life cycle, encompassing acquisition, product offerings, billing, and customer service. Leverage its robust features and user-friendly design to achieve unmatched efficiency and create smooth experiences for your customers. Improve your customer management by utilizing highly intuitive agent interfaces, automating repetitive tasks, and employing smart workflow management tools. With low-touch configurations, you possess the capability to quickly implement new business processes and optimize your existing operations without requiring development assistance. Centralizing your technology operations is made easy with a single platform that oversees your entire customer journey. Additionally, EOS offers an Innovation Space for creating seamless integrations with external providers like Salesforce or Dynamics, and for developing custom solutions such as broker interfaces or pricing engines. You can choose to have these integrations and custom developments managed for you, or collaborate with your technology partners and internal teams to ensure success. Ultimately, this comprehensive approach not only maximizes efficiency but also enhances customer satisfaction throughout every stage of their journey.

Description

Utility Management Solutions (UMS) provides an extensive range of utility billing and management services specifically designed for multi-family, mixed-use, and manufactured housing developments. With more than 15 years of expertise in the industry, UMS focuses on essential services such as resident billing, expense oversight, recovery of costs for vacant units, and submetering options related to water, gas, and electricity. Their billing services stand out with precise invoicing, a user-friendly portal for residents, and a well-informed customer support team based in Minnesota, which guarantees a pleasant and effective interaction for tenants. By integrating with widely-used property management software, UMS ensures a smooth transition for both property managers and residents during the onboarding process. Additionally, the company’s submetering solutions utilize completely wireless and remotely-read systems, allowing for accurate tracking of individual unit usage and encouraging tenants to be accountable for their consumption, ultimately fostering a culture of conservation within the community. This commitment to innovation not only enhances efficiency but also helps in maintaining sustainable living practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager No 
Entrata No 
RealPage No 
Rent Manager No 
Yardi EHR No 

Integrations

AppFolio Property Manager Yes 
Entrata Yes 
RealPage Yes 
Rent Manager Yes 
Yardi EHR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Znalytics

Founded

2014

Country

United States

Website

www.znalytics.com

Vendor Details

Company Name

UMS

Country

United States

Website

umsbilling.com

Product Features

Energy Management

Benchmarking Yes 
Bill Audit Yes 
Bill Database Yes 
Bill Importing Yes 
Budgeting & Forecasting No 
Compliance Management Yes 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring No 
Energy Price Analysis No 
Facility Scheduling No 
Greenhouse Gas Tracking No 
Load Control No 
Load Forecasting No 
Meter Tracking Yes 
Risk Management Yes 
Weather Normalization No 

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