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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Recognizing the demand from marketers for improved business management solutions, we realized that the market was missing cutting-edge technology. This awareness prompted Karla Schilling to spearhead the development of a comprehensive management system tailored for marketers in 1986, which we have been enhancing consistently over the years. Currently, EnergyForce stands as a cohesive, integrated platform comprising various modules that optimize every aspect of customer service, while also delivering essential training and support to maximize its utility. Our commitment to innovation has positioned us as a leader in the industry, and we take pride in our reputation for attentively addressing the needs of marketers. Continuously seeking feedback from our valued partners, we are dedicated to elevating our products to new heights. Moreover, our integrity is a cornerstone of our operations; having built our system and modules internally, we take full accountability for their performance. Should any issues arise, we assure you that we will not shift blame but rather assist you in restoring optimal functionality. Our ongoing efforts to refine and enhance our offerings reflect our commitment to excellence.

Description

EOS revolutionizes and enhances your complete customer life cycle, encompassing acquisition, product offerings, billing, and customer service. Leverage its robust features and user-friendly design to achieve unmatched efficiency and create smooth experiences for your customers. Improve your customer management by utilizing highly intuitive agent interfaces, automating repetitive tasks, and employing smart workflow management tools. With low-touch configurations, you possess the capability to quickly implement new business processes and optimize your existing operations without requiring development assistance. Centralizing your technology operations is made easy with a single platform that oversees your entire customer journey. Additionally, EOS offers an Innovation Space for creating seamless integrations with external providers like Salesforce or Dynamics, and for developing custom solutions such as broker interfaces or pricing engines. You can choose to have these integrations and custom developments managed for you, or collaborate with your technology partners and internal teams to ensure success. Ultimately, this comprehensive approach not only maximizes efficiency but also enhances customer satisfaction throughout every stage of their journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

K&K Management Solutions

Website

www.energy-force.com

Vendor Details

Company Name

Znalytics

Founded

2014

Country

United States

Website

www.znalytics.com

Product Features

Energy Management

Benchmarking No 
Bill Audit No 
Bill Database Yes 
Bill Importing No 
Budgeting & Forecasting Yes 
Compliance Management No 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring No 
Energy Price Analysis Yes 
Facility Scheduling No 
Greenhouse Gas Tracking No 
Load Control No 
Load Forecasting No 
Meter Tracking Yes 
Risk Management No 
Weather Normalization No 

Product Features

Energy Management

Benchmarking Yes 
Bill Audit Yes 
Bill Database Yes 
Bill Importing Yes 
Budgeting & Forecasting No 
Compliance Management Yes 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring No 
Energy Price Analysis No 
Facility Scheduling No 
Greenhouse Gas Tracking No 
Load Control No 
Load Forecasting No 
Meter Tracking Yes 
Risk Management Yes 
Weather Normalization No 

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