Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Say goodbye to seeking validation through compliments with automated customer testimonials. In just 10 minutes, you can set up a system that simplifies the collection of high-quality testimonials, an essential aspect for any business. Traditionally, this process has involved tedious communication and coordination. Endorsal transforms this experience by fully automating the workflow, allowing businesses to save both time and resources. By enhancing your conversion rates, fostering customer loyalty, and bolstering your brand's reputation, this service delivers significant value. You have the flexibility to select the information you wish to gather from your customers and customize the form to align with your brand's identity. Once that’s done, you can effortlessly send automated review requests through email and SMS. With a variety of sleek, responsive templates available for customization, or the option to create your own using our REST API, embedding testimonials can be accomplished within minutes, even without coding skills. Moreover, customers can conveniently share their feedback on popular review platforms such as Google My Business, Facebook Pages, and Yelp, enhancing your online presence. This streamlined approach not only simplifies the testimonial process but also encourages more customers to share their positive experiences.
Description
ResponseScribe is a comprehensive service that specializes in crafting tailored responses to customer reviews, ensuring they align with your brand's voice and are delivered within a few hours. You can swiftly connect your review platforms and personalize your profile to initiate the process. Our team will securely link to the review sites you choose and will require essential details from you to guarantee that each response is unique and representative of your brand. After setting up your account, our experts will promptly start writing individualized replies to your customer feedback, ensuring they arrive within hours. You can monitor the delivery of these custom responses and stay engaged through real-time alerts that allow you to edit or approve any replies directly from your mobile device or email. With text and email notifications, you can choose your level of involvement in the response process. Additionally, our service automatically analyzes customer feedback and identifies trends across all reviews, enabling you to devise strategies for enhancing overall customer satisfaction. By utilizing ResponseScribe, you not only improve communication with your customers but also gain valuable insights into their preferences and concerns.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Yelp
Yes
Amazon
Yes
Asana
Yes
Axis LMS
Yes
BigCommerce
Yes
Google
No
Integrately
Yes
Kit
Yes
KonnectzIT
Yes
Integrations
Facebook
Yes
Yelp
Yes
Amazon
No
Asana
No
Axis LMS
No
BigCommerce
No
Google
Yes
Integrately
No
Kit
No
KonnectzIT
No
Pricing Details
$39 per month
Or $29 per month if billed annually
Free Trial
Yes
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Endorsal
Founded
2019
Country
United Kingdom
Website
endorsal.io
Vendor Details
Company Name
Shout About Us
Founded
2012
Country
United States
Website
www.responsescribe.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No