Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Endear is an AI-powered clienteling platform built for retail brands that need to operationalize customer relationships at scale.
At its core, Endear consolidates data into a unified customer profile with purchase history, behavior, and preferences combined into a single view store associates can actually act on. From there, Endear AI automatically builds a prioritized opportunity queue by identifying who to reach out to, when, and what to say so teams spend less time digging through data and more time engaging customers. Outreach runs natively across SMS, email, and WhatsApp, and every interaction is tracked and attributed back to revenue.
With more than 2,000 retail deployments worldwide and over $1 billion in attributed sales, Endear gives both store teams and the technical infrastructure behind them a platform that performs. For retail organizations serious about turning customer data into a measurable growth channel, it's built to deliver at scale.
Description
The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Alloy
Yes
Attentive
Yes
Emarsys
Yes
Google Cloud BigQuery
Yes
Gorgias
Yes
Iterable
Yes
KWI Unified Commerce Platform
Yes
Lightspeed Retail
Yes
Microsoft Dynamics 365
Yes
Powerfleet
No
Integrations
Alloy
No
Attentive
No
Emarsys
No
Google Cloud BigQuery
No
Gorgias
No
Iterable
No
KWI Unified Commerce Platform
No
Lightspeed Retail
No
Microsoft Dynamics 365
No
Powerfleet
Yes
Pricing Details
$350/mo
For complete pricing information, please visit our website.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Endear
Founded
2016
Country
United States
Website
endearhq.com
Vendor Details
Company Name
Manhattan Associates
Founded
1990
Country
United States
Website
www.manh.com/active/omni
Product Features
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No