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Description
A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.
Description
Augmented Revenue leverages Sidetrade’s AI assistant, Aimie, to forecast customer behavior and determine the most effective strategies for retaining clients and boosting sales. By implementing targeted offers and campaigns, businesses can enhance customer lifetime value through increased upsell and cross-sell opportunities. Utilizing predictive analytics, Augmented Revenue equips organizations with the insights needed to comprehend customer behavior and take proactive measures to ensure customer retention and sales growth. Aimie analyzes real-time data to identify behavioral patterns and offers recommendations designed to foster customer loyalty while revealing further sales prospects. Her application of Sidetrade’s proprietary algorithms enables the prediction of customer churn in the near future. This valuable information allows businesses to assess potential revenue loss from customers who may be on the verge of leaving and take anticipatory actions to keep them engaged. Additionally, Augmented Revenue identifies the optimal offers or actions that are most likely to succeed in generating upsell or cross-sell opportunities with current customers, ultimately driving greater business success. By harnessing these insights, organizations can create a more strategic approach to customer engagement and revenue growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Meraki
Yes
Cisco Umbrella
Yes
QuickBooks Online
Yes
Wipro Cloud Studio
No
Xero
Yes
Zabbix
Yes
Integrations
Cisco Meraki
No
Cisco Umbrella
No
QuickBooks Online
No
Wipro Cloud Studio
Yes
Xero
No
Zabbix
No
Pricing Details
$280 per month
Billed for 5 years
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Encapto
Founded
2014
Country
Australia
Website
www.encapto.com
Vendor Details
Company Name
Sidetrade
Country
France
Website
www.sidetrade.com/augmented-cash/augmented-revenue/
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Sales Analytics
Collaboration Tools
No
Dashboards
No
Forecasting Analytics
No
Ideal Customer Profile (ICP)
No
Lead Analytics
No
Pipeline Management
No
Predictive Forecasting
No
Predictive Lead Scoring
No
Sales Intelligence Reporting
No
