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Description
A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.
Description
Rely on a service provider that embraces a technology-agnostic approach to identify the optimal solutions for your organization. RealDecoy enhances your digital commerce return on investment through site search services that have been shown to boost revenue and reduce expenditures. Elevate your conversion rates, average order values, and customer loyalty, regardless of the device in use. Effectively manage diverse data sources, intricate search taxonomies, and support for various languages and currencies. This strategy not only minimizes operational costs but also lowers the expenses associated with customer service. Discover avenues for merchandising, cross-selling, and up-selling to maximize sales potential. Tailor search results to ensure customers view only the most pertinent offerings. By personalizing the site search experience, visitors can easily find desired products, uncover items they weren't aware of, and become repeat customers. Evaluating both commercial and open-source technology solutions is part of the process, along with recommending the most suitable options that align with business and technical needs to yield the highest return on investment. This comprehensive approach ensures that your business remains competitive in an ever-evolving digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Meraki
Yes
Cisco Umbrella
Yes
QuickBooks Online
Yes
Spoonity
No
Xero
Yes
Zabbix
Yes
Integrations
Cisco Meraki
No
Cisco Umbrella
No
QuickBooks Online
No
Spoonity
Yes
Xero
No
Zabbix
No
Pricing Details
$280 per month
Billed for 5 years
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Encapto
Founded
2014
Country
Australia
Website
www.encapto.com
Vendor Details
Company Name
RealDecoy
Founded
2000
Country
Canada
Website
www.realdecoy.com/site-search/
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Enterprise Search
AI / Machine Learning
No
Faceted Search / Filtering
No
Full Text Search
No
Fuzzy Search
No
Indexing
No
Text Analytics
No
eDiscovery
No
