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Description
A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.
Description
Purple's solutions serve the hospitality, retail, healthcare, tourism, attractions, airports and education verticals. They are used in 120 countries and serve over 1,000,000 end-users every day across more than 70k venues. Purple's indoor location services have helped businesses improve visitor experiences by understanding their visitors and how they behave while they are there. This insight has enabled businesses to make informed decisions that optimize operations and increase revenue streams.
Purple was one of the first to enter the market. This helped create a demand in the industry for advanced WiFi solutions. Our WiFi solution is stable, secure, and scalable. We are ISO certified and a partner with more than half the largest service providers in the world. We provide support for over 140 million users, with a 99.9% uptime, and are trusted by many global brands.
API Access
Has API
No
API Access
Has API
No
Integrations
Airship
No
BriefYourMarket.com
No
Cendyn CMS
No
Cisco Meraki
Yes
Cisco Umbrella
Yes
Insider One
No
Junos Traffic Vision
No
Konnecto
No
Mailchimp
No
Microsoft Dynamics 365
No
Integrations
Airship
Yes
BriefYourMarket.com
Yes
Cendyn CMS
Yes
Cisco Meraki
No
Cisco Umbrella
No
Insider One
Yes
Junos Traffic Vision
Yes
Konnecto
Yes
Mailchimp
Yes
Microsoft Dynamics 365
Yes
Pricing Details
$280 per month
Billed for 5 years
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Encapto
Founded
2014
Country
Australia
Website
www.encapto.com
Vendor Details
Company Name
Purple
Founded
2012
Country
United Kingdom
Website
purple.ai
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Location-Based Marketing
Audience Demographics
Yes
Beacons (BLE)
Yes
Contextual Marketing
No
Footfall Analytics
Yes
Geofencing
Yes
Location Intelligence
Yes
Marketing Attribution
No
Marketing Automation
No
NFC
No
Personalization
Yes
Push Notifications
Yes
QR Codes
No
Reporting / Analytics
Yes
Social Marketing
No
Wi-Fi
Yes
WiFi Marketing
Automated Emails
Yes
Branded Splash Page
Yes
Customer Analytics
Yes
Data Export
Yes
Data Privacy Compliance
Yes
Lead Capture
Yes
Location Heatmaps
Yes
Loyalty Program
Yes
Review Platform Integration
Yes
SMS Marketing
Yes
Social Media Integration
Yes
Surveys
Yes
Time Limited WiFi
Yes
Trigger Campaigns
Yes
