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Description
A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.
Description
Palexy is an innovative retail analytics platform driven by AI, which leverages existing CCTV systems to create a thorough business intelligence framework, allowing retailers to boost store performance and enhance the customer journey without the need for extra hardware costs. Its comprehensive toolset includes features like Traffic Counter 2.0 for accurate customer tracking, an Automated Staff Scheduler to maximize workforce efficiency, a Store Optimizer that delivers real-time insights on sales and service metrics, a Remote Store Auditor ensuring compliance, and a Cashier Fraud Detector that uncovers irregularities in transactions. By merging video analytics with information from point-of-sale systems, employee schedules, and store layouts, Palexy equips businesses with valuable insights into customer habits, employee engagement, and overall store performance. This integration empowers retailers to make informed, data-backed choices that can lead to improved conversion rates, heightened customer satisfaction, and enhanced operational efficiency. Ultimately, Palexy transforms how retailers approach their strategies, paving the way for smarter business practices.
API Access
Has API
API Access
Has API
Integrations
Cisco Meraki
Cisco Umbrella
QuickBooks Online
Xero
Zabbix
Pricing Details
$280 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Encapto
Founded
2014
Country
Australia
Website
www.encapto.com
Vendor Details
Company Name
Palexy
Founded
2019
Country
Thailand
Website
www.palexy.com
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling