Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.
Description
Enhance service delivery, streamline inventory management, and minimize expensive toner waste through user-friendly features that include intelligent toner and consumables oversight. Evatic enables you to lower expenses while guaranteeing that customers receive their shipments exactly when they require them. Prevent lost sales and boost return on investment with our all-inclusive meter billing and contract management capabilities. By minimizing manual entries, Evatic generates precise invoices and presents upselling and cross-selling opportunities that elevate your revenue streams. With Evatic's precise inventory control tools, your team can handle jobs more effectively by equipping them with essential insights about your clientele. The MPS-specific functionalities lessen the reliance on manual tasks, thus enhancing productivity and cutting costs. Additionally, Evatic stands as a versatile and multifunctional service management platform, crafted to assist vital business processes at every phase of the customer experience, ensuring a seamless interaction that fosters customer satisfaction. This innovative system is not only geared towards operational efficiency but also aims to empower companies to adapt swiftly to changing market demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Meraki
Yes
Cisco Umbrella
Yes
QuickBooks Online
Yes
Xero
Yes
Zabbix
Yes
Integrations
Cisco Meraki
No
Cisco Umbrella
No
QuickBooks Online
No
Xero
No
Zabbix
No
Pricing Details
$280 per month
Billed for 5 years
Free Trial
Yes
Free Version
No
Pricing Details
$175 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Encapto
Founded
2014
Country
Australia
Website
www.encapto.com
Vendor Details
Company Name
Asolvi
Founded
1991
Country
Norway
Website
www.asolvi.com/products/evatic/
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
Yes
Preventive Maintenance
No
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No