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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.

Description

Enhance service delivery, streamline inventory management, and minimize expensive toner waste through user-friendly features that include intelligent toner and consumables oversight. Evatic enables you to lower expenses while guaranteeing that customers receive their shipments exactly when they require them. Prevent lost sales and boost return on investment with our all-inclusive meter billing and contract management capabilities. By minimizing manual entries, Evatic generates precise invoices and presents upselling and cross-selling opportunities that elevate your revenue streams. With Evatic's precise inventory control tools, your team can handle jobs more effectively by equipping them with essential insights about your clientele. The MPS-specific functionalities lessen the reliance on manual tasks, thus enhancing productivity and cutting costs. Additionally, Evatic stands as a versatile and multifunctional service management platform, crafted to assist vital business processes at every phase of the customer experience, ensuring a seamless interaction that fosters customer satisfaction. This innovative system is not only geared towards operational efficiency but also aims to empower companies to adapt swiftly to changing market demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Meraki Yes 
Cisco Umbrella Yes 
QuickBooks Online Yes 
Xero Yes 
Zabbix Yes 

Integrations

Cisco Meraki No 
Cisco Umbrella No 
QuickBooks Online No 
Xero No 
Zabbix No 

Pricing Details

$280 per month
Billed for 5 years
Free Trial Yes 
Free Version No 

Pricing Details

$175 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Encapto

Founded

2014

Country

Australia

Website

www.encapto.com

Vendor Details

Company Name

Asolvi

Founded

1991

Country

Norway

Website

www.asolvi.com/products/evatic/

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance No 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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