Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EnSite Safari Suite® stands out as a robust software solution tailored for multi-commodity retail energy billing and customer service needs. Its architecture is crafted to foster expansion for energy firms and service providers by promoting scalability and enhancing back-office operations. By consolidating access to vital information within a single system, EnSite Safari Suite empowers businesses to make informed financial and operational choices. Energy marketers leverage the capabilities of Safari to expand their enterprises, capitalizing on their internal expertise to secure a competitive edge through superior customer and information management. Furthermore, Safari CIS features an intuitive dashboard that streamlines customer management, ultimately leading to a significant advantage in delivering precise and prompt customer support while fostering deeper client relationships.
Description
Fluentgrid CIS offers an all-encompassing, AI-powered Customer Information System that is both scalable and flexible, aimed at equipping contemporary utility companies. This system serves as a consolidated platform to oversee the complete customer journey, ranging from service initiation to billing and further interactions. By centralizing essential customer data and streamlining vital processes, Fluentgrid CIS allows utilities in electricity, water, gas, and thermal services to boost operational effectiveness, elevate customer experience, and enhance revenue generation. As a quintessential commercial off-the-shelf (COTS) solution, Fluentgrid CIS is designed for rapid deployment tailored to the unique requirements of utilities globally. Its integrated revenue protection features tackle issues such as theft and fraud, manage exceptions, track legal cases, and conduct energy audits to ensure reliable returns. Furthermore, the system includes functionalities for managing service requests and provides web and mobile self-service options, thus offering comprehensive support to both utilities and their customers. With its versatile capabilities, Fluentgrid CIS stands out as a vital tool for modern utilities aiming to thrive in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EnSite
Founded
1995
Country
United States
Website
www.ensite.com
Vendor Details
Company Name
Fluentgrid
Founded
1998
Country
India
Website
fluentgrid.com/fluentgrid-cis/
Product Features
Energy Management
Benchmarking
No
Bill Audit
No
Bill Database
No
Bill Importing
Yes
Budgeting & Forecasting
No
Compliance Management
No
Contract Management
Yes
Cost / Use Reporting
No
Emissions Monitoring
No
Energy Price Analysis
No
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
No
Load Forecasting
No
Meter Tracking
No
Risk Management
No
Weather Normalization
Yes