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Description
EnSite Safari Suite® stands out as a robust software solution tailored for multi-commodity retail energy billing and customer service needs. Its architecture is crafted to foster expansion for energy firms and service providers by promoting scalability and enhancing back-office operations. By consolidating access to vital information within a single system, EnSite Safari Suite empowers businesses to make informed financial and operational choices. Energy marketers leverage the capabilities of Safari to expand their enterprises, capitalizing on their internal expertise to secure a competitive edge through superior customer and information management. Furthermore, Safari CIS features an intuitive dashboard that streamlines customer management, ultimately leading to a significant advantage in delivering precise and prompt customer support while fostering deeper client relationships.
Description
EOS revolutionizes and enhances your complete customer life cycle, encompassing acquisition, product offerings, billing, and customer service. Leverage its robust features and user-friendly design to achieve unmatched efficiency and create smooth experiences for your customers. Improve your customer management by utilizing highly intuitive agent interfaces, automating repetitive tasks, and employing smart workflow management tools. With low-touch configurations, you possess the capability to quickly implement new business processes and optimize your existing operations without requiring development assistance. Centralizing your technology operations is made easy with a single platform that oversees your entire customer journey. Additionally, EOS offers an Innovation Space for creating seamless integrations with external providers like Salesforce or Dynamics, and for developing custom solutions such as broker interfaces or pricing engines. You can choose to have these integrations and custom developments managed for you, or collaborate with your technology partners and internal teams to ensure success. Ultimately, this comprehensive approach not only maximizes efficiency but also enhances customer satisfaction throughout every stage of their journey.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EnSite
Founded
1995
Country
United States
Website
www.ensite.com
Vendor Details
Company Name
Znalytics
Founded
2014
Country
United States
Website
www.znalytics.com
Product Features
Energy Management
Benchmarking
No
Bill Audit
No
Bill Database
No
Bill Importing
Yes
Budgeting & Forecasting
No
Compliance Management
No
Contract Management
Yes
Cost / Use Reporting
No
Emissions Monitoring
No
Energy Price Analysis
No
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
No
Load Forecasting
No
Meter Tracking
No
Risk Management
No
Weather Normalization
Yes
Product Features
Energy Management
Benchmarking
Yes
Bill Audit
Yes
Bill Database
Yes
Bill Importing
Yes
Budgeting & Forecasting
No
Compliance Management
Yes
Contract Management
Yes
Cost / Use Reporting
Yes
Emissions Monitoring
No
Energy Price Analysis
No
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
No
Load Forecasting
No
Meter Tracking
Yes
Risk Management
Yes
Weather Normalization
No
