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Average Ratings 22 Ratings

Total
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features
design
support

Description

Real-time customer communication with a virtual AI assistant, chatbot, live chat and video calling -Streamlined Stakeholder Communication -Versatile File Sharing -Efficient File Management & Search -Automated User Assistance via Virtual Assistant -AI-Driven Real-Time Insights and Personalized User Experience

Description

WhatsApp offers a messaging platform that is fast, straightforward, secure, and free*, accessible on mobile devices globally. Designed with small business owners in mind, WhatsApp Business is available for download at no cost, allowing users to create catalogs that highlight their products and services. Furthermore, it provides tools that facilitate easy communication with customers by automating responses, sorting messages, and enabling quick replies. In addition to supporting small enterprises, WhatsApp also assists medium and large businesses in delivering customer support and crucial notifications. To discover more about the WhatsApp Business API, you can visit their website. Privacy is a priority on WhatsApp, which is why our latest app versions feature end-to-end encryption, ensuring that your most intimate conversations remain confidential. With this security measure, only you and your conversation partner can access your messages and calls, safeguarding them from interception by anyone else, including WhatsApp itself. This commitment to security reinforces our dedication to maintaining your privacy while you connect with others.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Allo No 
CausalFunnel No 
Custella No 
Draftss No 
Enso Connect No 
FacilityBot No 
Fintopio No 
Insider One No 
PipsAlerts No 
Serus No 
Serviceaide No 
Smartly.AI No 
TIXAE AGENTS.ai No 
TimeSync No 
TurboHire No 
Vizury No 
WA Web Sender No 
WADeck No 
imBee No 
whacka No 

Integrations

Allo Yes 
CausalFunnel Yes 
Custella Yes 
Draftss Yes 
Enso Connect Yes 
FacilityBot Yes 
Fintopio Yes 
Insider One Yes 
PipsAlerts Yes 
Serus Yes 
Serviceaide Yes 
Smartly.AI Yes 
TIXAE AGENTS.ai Yes 
TimeSync Yes 
TurboHire Yes 
Vizury Yes 
WA Web Sender Yes 
WADeck Yes 
imBee Yes 
whacka Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Enqura

Founded

2014

Country

United Kingdom

Website

www.enqura.com/enconnect/

Vendor Details

Company Name

Meta

Founded

2004

Country

United States

Website

www.whatsapp.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization No 
Print Management No 
Template Management No 
Video Content Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery Yes 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing No 
Mobile Access Yes 
Push Notifications Yes 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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