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Description
A shopper types "wireless mouse, ergonomic, under 40, USB-C receiver" and your search returns 50 mice sorted by price. None match all four criteria.
Emporiqa is the AI chatbot that closes sales. It works like an online salesperson: understands what the shopper means, recommends a specific mouse, pushes back when they object on price, suggests a variation if they're not sold on the first pick. Pulls shipping and return answers from your own pages and walks the shopper to checkout without leaving the conversation.
Shoppers can also upload a photo of what they want, and, if you switch voice mode on, speak and hear the answer read aloud.
Your team can step into any conversation, and the full history is already on screen. A conversation is billed once, at the shopper's first message, so bringing in a person adds no second charge. You get analytics on which chats convert and what shoppers ask for.
Native plugins for WooCommerce (WordPress), PrestaShop, Magento, Drupal Commerce, Sylius, Shopware 6. 65+ languages. Pay-as-you-go: $0.25 per conversation, $25 of signup credit (~100 conversations), $59/month default cap (customer-adjustable). A conversation counts only when a shopper writes to the chat, so a quiet month costs nothing. Free signup at emporiqa.com.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Drupal Commerce
Yes
Magento
Yes
PrestaShop
Yes
Shopware
Yes
Sylius
Yes
WooCommerce
Yes
Integrations
Drupal Commerce
No
Magento
No
PrestaShop
No
Shopware
No
Sylius
No
WooCommerce
No
Pricing Details
$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Trial
Yes
Free Version
No
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Emporiqa
Founded
2025
Country
Bulgaria
Website
emporiqa.com
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes