Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Employee TimeCard allows for the efficient tracking of work hours for employees who are onsite, offsite, or mobile. It logs both time and GPS coordinates when employees check in, and generates alerts if they leave their designated area while still clocked in. Additionally, time data can be easily imported into QuickBooks, Email, and Excel, facilitating prompt invoicing and reporting. Employees have the capability to clock in and out at the beginning and end of their workday, with their time and location automatically documented, and the total hours worked calculated without manual input. Furthermore, supervisors can receive notifications when employees check in or out, and they may require that employees enable GPS on their mobile devices to ensure accurate location tracking. This comprehensive system not only streamlines time management but also enhances oversight for supervisors, promoting accountability among employees.
Description
ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Excel
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Integrations
Microsoft Excel
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TechnoGems
Country
United States
Website
www.employeetimecard.app
Vendor Details
Company Name
Cacti
Website
www.cacticom.com
Product Features
Time Tracking
Automatic Time Capture
Yes
Billable & Non-Billable Hours
Yes
Billing & Invoicing
No
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
No
Offline Time Tracking
Yes
Online Time Tracking
No
Overtime Calculation
Yes
Time per Project Reporting
No
Timesheet Management
No
Vacation / Leave Tracking
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes