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Description
Transform your followers into loyal customers by enhancing unforgettable experiences throughout your social media channels, all while scaling your efforts. Make your brand easily accessible for shopping, providing seamless purchasing experiences that your audience desires on their preferred social platforms. Show genuine concern for your customers by leveraging AI-driven tools and insightful data to enhance customer service and care. Instantly understand customer needs and elevate the right brand experiences at every interaction. Emplifi equips you with all the necessary resources to bridge the customer experience gap effectively. The Emplifi Social Marketing Cloud consolidates all essential tools for global enterprises aiming for success in the social media landscape. This comprehensive solution encompasses everything from analytics and listening to publishing and community management, representing the pinnacle of social media management today. Additionally, the Emplifi Social Commerce Cloud empowers you to offer contemporary shopping experiences that meet customer expectations. With just a few simple clicks, users can navigate their journey from discovery all the way to purchase, creating the quickest route to increased revenue. Embrace these innovative solutions to ensure your brand remains competitive and resonates with your audience.
Description
Access in-depth and visual analytics for all your tweets, retweets, replies, and mentions, as well as hashtags used. You can effortlessly browse, search, and filter to gain valuable insights into the accounts you follow and those who follow you. With just one click, back up or export your tweets, retweets, mentions, and reports in Excel and PDF formats. Keep an eye on your interactions with fellow Twitter users, including mentions, retweets, and favorites. Additionally, obtain and export Search Analytics based on specific keywords, hashtags, URLs, or user handles. You can gain insights into and download any user's popular retweets and favorites. Stay updated on tweets from your preferred users, curated lists, and keyword searches. A Followers Report provides actionable insights regarding your followers, helping you identify those you follow who do not follow you back. Download your followers and following lists directly to Excel, allowing for easy browsing, sorting, and managing of your connections. Discover which followers you haven't reciprocated and track your follower growth over time, all while enjoying accessibility on both desktop and mobile devices. Overall, this tool offers a comprehensive approach to managing and understanding your Twitter presence.
API Access
Has API
API Access
Has API
Integrations
X (Twitter)
Facebook
Facebook Messenger
Google Business Messages
Magento
Microsoft Excel
Shopify
Integrations
X (Twitter)
Facebook
Facebook Messenger
Google Business Messages
Magento
Microsoft Excel
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Emplifi
Country
United States
Website
emplifi.io
Vendor Details
Company Name
Twitonomy
Website
www.twitonomy.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection