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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Transform your followers into loyal customers by enhancing unforgettable experiences throughout your social media channels, all while scaling your efforts. Make your brand easily accessible for shopping, providing seamless purchasing experiences that your audience desires on their preferred social platforms. Show genuine concern for your customers by leveraging AI-driven tools and insightful data to enhance customer service and care. Instantly understand customer needs and elevate the right brand experiences at every interaction. Emplifi equips you with all the necessary resources to bridge the customer experience gap effectively. The Emplifi Social Marketing Cloud consolidates all essential tools for global enterprises aiming for success in the social media landscape. This comprehensive solution encompasses everything from analytics and listening to publishing and community management, representing the pinnacle of social media management today. Additionally, the Emplifi Social Commerce Cloud empowers you to offer contemporary shopping experiences that meet customer expectations. With just a few simple clicks, users can navigate their journey from discovery all the way to purchase, creating the quickest route to increased revenue. Embrace these innovative solutions to ensure your brand remains competitive and resonates with your audience.

Description

A social media publishing system that uses artificial intelligence. Sposter allows you to easily integrate content creation processes and optimize the work of your clients and team members. Publishing - Manage all your social media networks from one place With a single click, you can create and upload posts to select social media pages. Collaboration - Connect your customers and team in one place. You can manage and create a communication plan for your team and assign tasks to them. Scheduling - choose the date and time that the posts will be published. You can use the artificial intelligence feature to determine the best time for publishing your posts. Approvals - notify the customer and coordinate the content created with Sposter. For social media content, or comments that include specific notes, get customer approval. Analytics - Track post results based upon social networking data. Generate reports about posts, pages, or team members' work.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
X (Twitter)
Bitly
Facebook Messenger
Google Business Messages
Instagram
LinkedIn
Magento
Shopify

Integrations

Facebook
X (Twitter)
Bitly
Facebook Messenger
Google Business Messages
Instagram
LinkedIn
Magento
Shopify

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$59/month/3 users
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Emplifi

Country

United States

Website

emplifi.io

Vendor Details

Company Name

Sposter

Founded

2017

Country

Lithuania

Website

sposteronline.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives