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Description

Empirix, a global provider of service automation automation that protects brand quality, is an Empirix solution provider. Cloud-native, flexible, open, and cloud-native by design best in class network visibility software and test automation software. Empirix is a trusted name in the field of service providers, equipment manufacturers, and enterprises around the globe. The most reliable and thorough vendor of IP communications services quality in the market They readily accepted Empirix results for solving inter-vendor issues.

Description

VoIP Spear is a monitoring and alerting service. We monitor your voice quality and notify you when there is a problem. You will be the first to know if your call quality is poor. Quality problems with calls always occur at the worst times. It can be frustrating to ask "Can you hear me?" It's frustrating to ask "Can you hear me?" or "Can you say that again?" Over and over. Quality issues with calls are often intermittent. This means that they may not be occurring when tech support arrives. VoIP Spear monitors VoIP quality throughout the day. VoIP Spear can be reached even when you are asleep. VoIP Spear gives you a numerical score that measures your voice quality, from poor (1) to excellent (5). This is known as MOS, or Mean Opinion Score. It's an industry standard to measure voice quality. VoIP Spear has servers located in more than 15 major cities around the world, so you can test your VoIP best. Our servers are located in North America and South America, Europe, Asia/Pacific, and Europe.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8x8 Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Avaya Cloud Office Yes 
Avaya Experience Platform Yes 
Cisco Finesse Yes 
Cisco Unified Communications Manager Yes 
Cloudify Yes 
Five9 Yes 
Genesys Cloud CX Yes 
IVR Technology Group Yes 
Jenkins Yes 
Jira Yes 
KANDY Yes 
Oracle Application Testing Suite Yes 
Rackspace OpenStack Yes 
Ranorex Studio Yes 
RingCentral RingCX Yes 
Selenium Yes 
Splunk Enterprise Yes 

Integrations

8x8 No 
Amazon Connect No 
Avaya Aura No 
Avaya Cloud Office No 
Avaya Experience Platform No 
Cisco Finesse No 
Cisco Unified Communications Manager No 
Cloudify No 
Five9 No 
Genesys Cloud CX No 
IVR Technology Group No 
Jenkins No 
Jira No 
KANDY No 
Oracle Application Testing Suite No 
Rackspace OpenStack No 
Ranorex Studio No 
RingCentral RingCX No 
Selenium No 
Splunk Enterprise No 

Pricing Details

$30/Month Transactions
Project based, managed hosting and individual pricing options based on solution requirements are available
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Empirix

Founded

2001

Country

United States

Website

www.empirix.com

Vendor Details

Company Name

Toepoke Software

Founded

2007

Country

Canada

Website

voipspear.com

Product Features

Automated Testing

Hierarchical View No 
Move & Copy No 
Parameterized Testing Yes 
Requirements-Based Testing Yes 
Security Testing No 
Supports Parallel Execution Yes 
Test Script Reviews Yes 
Unicode Compliance No 

Functional Testing

Automated Testing Yes 
Interface Testing Yes 
Regression Testing Yes 
Reporting / Analytics Yes 
Sanity Testing No 
Smoke Testing Yes 
System Testing Yes 
Unit Testing Yes 

Load Testing

API Load Testing Yes 
Database Load Testing No 
Load Test Performance Reporting Yes 
Mail Load Testing No 
Multilocation Load Testing Yes 
Multiple Protocol Support Yes 
Test Script Customization Yes 
Web Application Testing Yes 

Performance Testing

API Testing Yes 
Benchmarking Yes 
Cross Browser Testing No 
Debugging No 
Historical Reporting Yes 
Load Testing Yes 
Mobile Testing No 
Parallel Testing Yes 
Regression Testing Yes 
UI Testing Yes 
Web Testing No 

VoIP Monitoring

Alerts / Notifications Yes 
Call Detail Record (CDR) Analysis Yes 
Call Quality Monitoring Yes 
IP SLA Monitoring Yes 
Jitter Testing Yes 
Latency Monitoring Yes 
MOS Monitoring Yes 
Packet Loss Monitoring Yes 
QoS Monitoring Yes 
Reporting / Analytics Yes 
Troubleshooting Yes 

Product Features

VoIP Monitoring

Alerts / Notifications Yes 
Call Detail Record (CDR) Analysis Yes 
Call Quality Monitoring Yes 
IP SLA Monitoring Yes 
Jitter Testing Yes 
Latency Monitoring Yes 
MOS Monitoring Yes 
Packet Loss Monitoring Yes 
QoS Monitoring Yes 
Reporting / Analytics Yes 
Troubleshooting Yes 

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