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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Empire SUITE offers innovative cloud-based software solutions designed to streamline and enhance your essential workflows, ensuring they are simple, seamless, and intelligent. As a premier provider, Empire SUITE boosts operational efficiency and clarity, enabling businesses to maintain their productivity and keep their projects on track while fostering employee satisfaction. Our comprehensive suite of products is relied upon by organizations globally, and our users have successfully logged over 125 million hours and processed invoices exceeding $50 billion. Recognized with a five-star rating from CPA Practice Advisor, Empire SUITE stands out as a top-tier software choice for time, expense, and resource management across various sectors worldwide. Our solutions for employee planning, productivity, and forecasting empower companies to achieve greater transparency and efficiency, allowing teams to focus on high-value objectives through optimized scheduling and streamlined time and expense reporting. By choosing Empire SUITE, businesses not only enhance their operational capabilities but also create a more engaged and satisfied workforce.

Description

Rather than dealing with a barrage of emails, clients can easily select a time on the calendar with a designated technician or the next available team member. ServiceTree is tailored specifically for the unique requirements of Managed Service Providers (MSPs), built using insights gained from over 100,000 service tickets. This platform integrates effortlessly into everyday workflows as a downloadable Chrome extension. With a quick setup that takes only 5-10 minutes, technicians can efficiently transition to their next ticket with just a click. Managers benefit from a different interface compared to their technicians, allowing them to view the upcoming five tickets assigned to the techs. By pressing the OpenNext™ button, technicians can instantly change the ticket status to "in progress" while initiating time tracking. ServiceTree is making significant strides in transforming professional services automation within the MSP sector through its innovative OpenNext™ technology, making operations smoother and more efficient than ever before. This approach not only enhances productivity but also improves client satisfaction by streamlining communication and service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Datto RMM

Integrations

Datto RMM

Pricing Details

$10.00/month/user
Free Trial
Free Version

Pricing Details

$0.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WSG Systems

Founded

1984

Country

United States

Website

www.empiresuite.com

Vendor Details

Company Name

ServiceTree

Founded

2016

Country

Australia

Website

service-tree.com

Product Features

Expense Report

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Product Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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