Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Empire SUITE offers innovative cloud-based software solutions designed to streamline and enhance your essential workflows, ensuring they are simple, seamless, and intelligent. As a premier provider, Empire SUITE boosts operational efficiency and clarity, enabling businesses to maintain their productivity and keep their projects on track while fostering employee satisfaction. Our comprehensive suite of products is relied upon by organizations globally, and our users have successfully logged over 125 million hours and processed invoices exceeding $50 billion. Recognized with a five-star rating from CPA Practice Advisor, Empire SUITE stands out as a top-tier software choice for time, expense, and resource management across various sectors worldwide. Our solutions for employee planning, productivity, and forecasting empower companies to achieve greater transparency and efficiency, allowing teams to focus on high-value objectives through optimized scheduling and streamlined time and expense reporting. By choosing Empire SUITE, businesses not only enhance their operational capabilities but also create a more engaged and satisfied workforce.
Description
Rather than dealing with a barrage of emails, clients can easily select a time on the calendar with a designated technician or the next available team member. ServiceTree is tailored specifically for the unique requirements of Managed Service Providers (MSPs), built using insights gained from over 100,000 service tickets. This platform integrates effortlessly into everyday workflows as a downloadable Chrome extension. With a quick setup that takes only 5-10 minutes, technicians can efficiently transition to their next ticket with just a click. Managers benefit from a different interface compared to their technicians, allowing them to view the upcoming five tickets assigned to the techs. By pressing the OpenNext™ button, technicians can instantly change the ticket status to "in progress" while initiating time tracking. ServiceTree is making significant strides in transforming professional services automation within the MSP sector through its innovative OpenNext™ technology, making operations smoother and more efficient than ever before. This approach not only enhances productivity but also improves client satisfaction by streamlining communication and service delivery.
API Access
Has API
API Access
Has API
Integrations
Datto RMM
Pricing Details
$10.00/month/user
Free Trial
Free Version
Pricing Details
$0.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
WSG Systems
Founded
1984
Country
United States
Website
www.empiresuite.com
Vendor Details
Company Name
ServiceTree
Founded
2016
Country
Australia
Website
service-tree.com
Product Features
Expense Report
Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Time and Expense
Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking