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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eminera enCore, our premier offering, facilitates active collaboration for both distributed teams and individual users. We provide two distinct versions: enCore (Professional) and enCore (Lite). The platform enables genuine real-time writing and annotation across various digital content and whiteboards, as well as the ability to analyze video content one frame at a time. Users can engage in collaborative writing and annotation on videos in real-time. Additionally, it supports simultaneous editing and creation of Microsoft Word, Excel, and PowerPoint files, all while ensuring high-definition quality for video and audio conferencing, coupled with a chat feature for seamless communication. The versatility and functionality of enCore make it an essential tool for modern collaboration.

Description

Encore is an innovative AI platform that transforms customer interactions into revenue streams by capturing various data points such as calls, chats, emails, CRM information, and funnel stages. Utilizing its patented Interaction Mining technology, the platform identifies revenue gaps, bottlenecks in the sales funnel, and patterns that lead to successful outcomes for top performers. The strategies derived from these insights are then translated into adaptable playbooks and AI agents capable of functioning in either assisted or fully autonomous modes. Wingman provides live coaching to human sales representatives in real time, leveraging the techniques of high achievers, while Autopilot autonomously manages complete customer journeys without human intervention. Both systems operate seamlessly across multiple channels, 24/7, and support any language. Encore's design focuses on qualifying incoming leads, converting potential customers, onboarding new clients, identifying upsell opportunities, recovering lost revenue, and re-engaging past customers. Additionally, its intelligent agents are capable of engaging with customers, qualifying their needs, and guiding them toward actionable steps, while continuously enhancing their performance by learning from each interaction. With Encore, businesses can optimize their customer engagement processes like never before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Eminera Technology

Founded

2008

Country

India

Website

www.eminera.com

Vendor Details

Company Name

Encore AI

Country

United States

Website

www.gainencore.ai/

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management Yes 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

Product Features

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