Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
Zooma is now accessible to any enterprise that engages with customers. This all-in-one software platform is designed for consultants, managers, and administrators within travel-related businesses, as well as any organization focused on customer interactions and sales. It delivers a holistic view of your business operations, equipping you with essential tools to boost efficiency, improve client satisfaction, attract and qualify sales prospects, and ultimately enhance profitability—all within a single program. The platform features data-driven, tailored marketing strategies alongside detailed analysis reports and planning tools. Clients will notice the additional effort you put into understanding their needs, which empowers you to assist them more effectively in achieving their goals. Additionally, you can easily collaborate with your accountant or bookkeeper, while ensuring that staff members have access only to the necessary areas relevant to their roles. With the integration of Bank Feeds, you can effortlessly monitor cash flow, manage bills, and maintain simplicity in usage. This comprehensive approach allows businesses to thrive in a competitive environment.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
No
Microsoft Outlook
No
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
Zoomaworks
Country
Australia
Website
zoomaworks.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No