Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
WinresCloud is a Finnish network that facilitates tourism by allowing operators to showcase and sell their travel services online. In a similar vein, it provides travel agencies and other booking platforms with ready-to-use connections to various systems operated by travel service providers. This platform is designed to connect those selling travel services with the providers themselves, fostering collaboration in the industry. WinresCloud is actively establishing strong partnerships with both domestic and international travel service vendors. Presently, sellers can easily list their offerings across numerous travel portals and sales systems. The WinresCloud portal features multiple interfaces tailored for different user groups, including individual customers, corporate clients, accommodation suppliers, and service entrepreneurs. Additionally, a range of online tools has been developed to assist Winres users in managing their operations more effectively. These resources ensure that all stakeholders have access to the support they need to thrive in a competitive tourism market.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
No
Microsoft Outlook
No
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
Comgate
Country
Finland
Website
comgate.fi/ratkaisut/winres-cloud/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
No
Central Reservation System
Yes
Coach Booking
No
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
Yes
Promotions Management
No
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
Yes