Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
Our innovative digital platform unites tourism enterprises to enhance sales and increase efficiency by offering a fresh approach to market connectivity. Every segment of the tourism industry can engage with our platform to access exclusive advantages. By linking your business, you can adopt a strategic method for boosting bookings. Additionally, streamline your product development process while gaining access to suppliers that were previously out of reach. Ensure your local tourism offerings are easily bookable through your website and marketing efforts. Amplify your booking system's capabilities and provide your clients with access to a diverse array of distribution channels. We are collaborating with VisitBritain, VisitEngland, Visit Wales, and Tourism Northern Ireland, along with over 100 regional and local destinations, to assist businesses in their recovery and foster sustainable growth within the UK's tourism sector. Our platform is already integrated with numerous industry booking systems, allowing us to retrieve your rates and availability from your existing booking system and disseminate them universally. By doing so, we aim to simplify the booking process for both businesses and travelers alike.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
Yes
Agoda
No
Airbnb
No
Anytime
No
Beyonk
No
Bokun
No
Bookalet
No
Booking.com
No
Expedia
No
Google Cloud Platform
No
Integrations
2Subscribe
No
Agoda
Yes
Airbnb
Yes
Anytime
Yes
Beyonk
Yes
Bokun
Yes
Bookalet
Yes
Booking.com
Yes
Expedia
Yes
Google Cloud Platform
Yes
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
TXGB
Founded
2019
Country
United Kingdom
Website
www.txgb.co.uk
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No