Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

Description

Our innovative digital platform unites tourism enterprises to enhance sales and increase efficiency by offering a fresh approach to market connectivity. Every segment of the tourism industry can engage with our platform to access exclusive advantages. By linking your business, you can adopt a strategic method for boosting bookings. Additionally, streamline your product development process while gaining access to suppliers that were previously out of reach. Ensure your local tourism offerings are easily bookable through your website and marketing efforts. Amplify your booking system's capabilities and provide your clients with access to a diverse array of distribution channels. We are collaborating with VisitBritain, VisitEngland, Visit Wales, and Tourism Northern Ireland, along with over 100 regional and local destinations, to assist businesses in their recovery and foster sustainable growth within the UK's tourism sector. Our platform is already integrated with numerous industry booking systems, allowing us to retrieve your rates and availability from your existing booking system and disseminate them universally. By doing so, we aim to simplify the booking process for both businesses and travelers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Subscribe Yes 
Agoda No 
Airbnb No 
Anytime No 
Beyonk No 
Bokun No 
Bookalet No 
Booking.com No 
Expedia No 
Google Cloud Platform No 
Microsoft Outlook Yes 
Stripe No 
Trip.com No 
Tripadvisor No 
Viator No 

Integrations

2Subscribe No 
Agoda Yes 
Airbnb Yes 
Anytime Yes 
Beyonk Yes 
Bokun Yes 
Bookalet Yes 
Booking.com Yes 
Expedia Yes 
Google Cloud Platform Yes 
Microsoft Outlook No 
Stripe Yes 
Trip.com Yes 
Tripadvisor Yes 
Viator Yes 

Pricing Details

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Vendor Details

Company Name

TXGB

Founded

2019

Country

United Kingdom

Website

www.txgb.co.uk

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Alternatives

Bookeasy Reviews

Bookeasy

Tourism Holdings
Citybreak Reviews

Citybreak

Visit Group America
TravelBox Reviews

TravelBox

CodeGen