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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

Description

ANIXE’S Resfinity Hotel Platform is a high-performance hotel sourcing and booking solution, built to provide an easy to use tool for managing longtail accommodation product. With Resfinity tour operators are able to efficiently increase their revenues and profit margins, using third-party hotel product from an ever-growing portfolio of selected suppliers… all under one roof, and with only one integration effort. Resfinity Hotel is a third-party supplier aggregation and distribution company that specializes in hotel room type automated deduplication and mapping, accelerated search, response solutions, offline rate exports in different formats, offline rate and availability exports, accelerated search, and response solutions. Resfinity Air develops and maintains custom web interfaces and booking engines to support the airline industry. Resfinity Air empowers global airlines with extensive customization options and high service uptime. ANIXE is a tech company that focuses on providing advanced technological sales solutions to the travel, tourism, and other industries. We were created on the edge of technology and travel. We create SaaS products for the tourism industry. We help to grow digital commerce and travel.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

2Subscribe Yes 
CarTrawler No 
Chubb No 
Microsoft Outlook Yes 
PROS Pricing No 
PayPal No 
Peakwork No 
RateHawk No 
RateTiger No 
SynXis No 
Tour Partner No 

Integrations

2Subscribe No 
CarTrawler Yes 
Chubb Yes 
Microsoft Outlook No 
PROS Pricing Yes 
PayPal Yes 
Peakwork Yes 
RateHawk Yes 
RateTiger Yes 
SynXis Yes 
Tour Partner Yes 

Pricing Details

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Yes 
Free Version No 

Pricing Details

Sign up for a demo to see pricing estimates for your needs and the scale of your business.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Vendor Details

Company Name

ANIXE

Founded

1997

Country

Poland

Website

www.anixe.pl/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Airline Reservation System

CRM Yes 
Charter Reservations Yes 
Departure Control No 
Disruption Management No 
Distribution Management Yes 
Loyalty Program Yes 
Online Booking Yes 
Payment Processing Yes 
Revenue Management Yes 
Self Service Portal Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation No 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations No 

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