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Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
Celebrated for its user-friendly interface and extensive features, RTBS was crafted by experts in tourism marketing to showcase the finest of New Zealand's tourism technology globally. Over the last two decades, RTBS has been meeting the evolving requirements of activity providers throughout New Zealand. For those operators who are either entering the market or contemplating a shift in their current booking systems, we invite you to schedule a complimentary consultation with one of our knowledgeable team members today, who will conduct a comprehensive assessment of your business and guide you toward the most effective way to launch your services online. Regardless of whether you possess an excellent website or are just getting started, RTBS offers the essential tools necessary to facilitate online bookings for your activity offerings. With options like a "Book Now" button, customizable manifests, and efficient inventory management, you can minimize administrative tasks and focus on running your activity business seamlessly. Additionally, as a web-based booking solution, RTBS ensures you can access your system anytime and from any device, whether it's a desktop computer, tablet, or smartphone, providing you with unmatched convenience. With RTBS, your business can thrive in the digital age of tourism.
API Access
Has API
API Access
Has API
Pricing Details
$500.00/one-time/user
Free Trial
Free Version
Pricing Details
$14.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
Whyte Waters Group
Founded
1995
Country
New Zealand
Website
www.rtbsbooking.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking