Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
Description
We streamline your operations and enhance direct bookings on your website. Whether it's sightseeing, adventure, walking, food tours, or more, we cater to various experiences. Destination Marketing Organizations, tourism boards, and similar entities can leverage our services to effectively promote their locations. Increase your revenue by reselling and cross-selling tours effortlessly. With Orioly, you can digitalize your offerings by integrating your day and multi-day tours into our user-friendly system, ensuring a seamless implementation process! After that, simply add a booking button to your site to start accepting direct reservations. Broaden your reach using the Channel Manager to link multiple sales channels and incorporate your partners effortlessly. Elevate your marketing efforts by listing your offerings on top Online Travel Agencies (OTAs) for tours and activities. Optimize your business operations by automating daily responsibilities, including customer emails, invoices, and vouchers, to enhance overall efficiency. Orioly also provides in-depth analytics, resource management, and an array of tools designed to support informed decision-making for your business growth. With these capabilities, you can focus on delivering exceptional experiences while we take care of the backend operations.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Pricing Details
$59 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Vendor Details
Company Name
Orioly
Founded
2013
Country
United States
Website
www.orioly.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
No
Coach Booking
No
Custom Packages
Yes
Customer Management
No
GDS / OTA Integration
Yes
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
No