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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Emble is an unmoderated remote study platform that simplifies creating, sharing and analysing studies. Emble is designed for efficiency. It lets you set tasks, invite participants and automatically gather insights. All while offering high-quality videos of participants as they interact with your prototypes or websites. Emble's AI-driven analysis, seamless functionality and user-centric design help you capture real feedback from users and create products that resonate with your audience. Emble was born out of frustrations with traditional user research. Our founder, a former Product manager, saw how time-consuming the process can be. Jumping between tools, recruiting participants and conducting sessions, then spending hours reviewing results, was a frustrating experience. Emble was built to streamline the process and make it more efficient.

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon S3
Google Cloud Platform
Intercom
ServiceNow
Zapier
Zendesk

Integrations

Amazon S3
Google Cloud Platform
Intercom
ServiceNow
Zapier
Zendesk

Pricing Details

$51 per month
Free Trial
Free Version

Pricing Details

$65 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Emble

Founded

2024

Country

United Kingdom

Website

www.emble.app/

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives