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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EmberHound functions as a data discovery platform designed to identify and map sensitive information across various organizational endpoints. It performs scans on Windows, macOS, and Linux devices to uncover personal data, payment card details, and health-related records spread over machines, drives, and email systems. Utilizing an on-device agent, it ensures that raw files remain secure within the network during the scanning process. The platform is adept at recognizing patterns associated with emails, identification numbers, card information, and health data, while also deduplicating results to present more meaningful findings. With confidence scores that help prioritize remediation efforts and risk scores that improve compliance visibility, EmberHound facilitates adherence to regulations such as GDPR, DSAR, and PCI DSS, along with providing role-based access controls and audit trails. Key features encompass local mailbox scanning, optical character recognition (OCR) for documents in image format, AES-256 encryption for data protection, masked previews for sensitive information, and the generation of audit-ready reports in both PDF and CSV formats, supplemented by comprehensive scan history and logs for compliance documentation. Additionally, this platform is designed to streamline data management processes while enhancing organizational security measures.

Description

SoundHound AI is an enterprise conversational AI platform that enables organizations to build, deploy, and manage voice and digital AI agents across a wide range of customer and employee interactions. Its OASYS platform is a voice-native Orchestrated Agent System designed to coordinate conversational agents, business logic, integrations, and actions from a central environment. SoundHound agents can continue processing conversations in noisy or unpredictable real-world conditions and are designed to support natural spoken interactions. The platform provides guardrails, rule-based actions, and optional human escalation so organizations can control how agents respond and what actions they are permitted to take. Businesses can deploy agents across contact centers, websites, mobile applications, physical locations, vehicles, service desks, and commerce environments from the same platform. Supported use cases include customer service, digital assistants, drive-thru ordering, employee assistance, front-desk workflows, IT support, HR support, outbound communication, and voice commerce. SoundHound also provides security controls such as PII detection and masking, tenant isolation, encryption, access management, and auditable records of agent decisions and actions. The company supports industries including automotive, healthcare, financial services, insurance, restaurants, retail, telecommunications, travel, hospitality, utilities, and small businesses. SoundHound AI is intended for organizations seeking enterprise-grade conversational automation that can connect voice interactions with real operational systems and business processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Operata No 

Integrations

Operata Yes 

Pricing Details

$85/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

EmberHound

Founded

2026

Country

United Kingdom

Website

www.emberhound.com

Vendor Details

Company Name

SoundHound AI

Founded

2005

Country

United States

Website

www.soundhound.com

Product Features

Product Features

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

Text to Speech

API No 
Adjust Speaking Rate / Pitch No 
Audio Optimization No 
Custom Lexicons No 
Different Voice Choices No 
Multi-Language Support No 
Synchronize Speech No 

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