Average Ratings 3 Ratings

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Average Ratings 0 Ratings

Total
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Description

Ember Fund is revolutionizing cryptocurrency investment by creating a hedge fund accessible to all. Our innovative platform empowers individuals globally to invest in a professionally managed cryptocurrency portfolio with minimal effort, requiring just a mobile device and $300 to get started. We aim to democratize trading knowledge and technologies that were once exclusive to institutional investors, enabling anyone to participate. As a fully decentralized and non-custodial platform, users maintain control over their assets, ensuring that only they can access their cryptocurrency through their personal mobile device, which eliminates any centralized vulnerabilities. This groundbreaking app stands out as the first of its kind in the cryptocurrency space, allowing users to tap into the expertise of leading crypto professionals. With features like automatic wallet creation, robust encryption, and smart order routing, users can easily and securely manage their assets without relying on a third-party intermediary. Ultimately, Ember Fund not only simplifies cryptocurrency investment but also enhances security and autonomy for every user.

Description

Ember serves as an AI-driven customer service agent developed by Kanerika, seamlessly integrating with your current helpdesk and knowledge base systems, such as Zendesk, via secure API connections without necessitating any platform changes. It proficiently categorizes incoming inquiries from both email and chat based on their topic, intent, and urgency levels. By utilizing your existing knowledge base and historical ticket data, Ember generates context-sensitive responses. Queries that meet high confidence criteria are resolved automatically, while more intricate or sensitive issues are directed to the appropriate human specialist, complete with the entire conversation history for context. Each resolved inquiry is transformed into a structured summary, which aids in tracking response times and trends within reporting metrics. Moreover, Ember is designed to operate within your own infrastructure, ensuring that customer information remains securely within your environment. Your organization has the flexibility to establish escalation procedures, determine confidence thresholds, and set auto-resolution guidelines tailored to your specific needs. This adaptability allows for a more streamlined customer service experience that can evolve alongside your team’s requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Coinbase Yes 

Integrations

Coinbase No 

Pricing Details

We charge 1.5% when users buy into or sell out of a portfolio. Rebalances are fee-free.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ember Fund

Founded

2018

Country

United States

Website

www.emberfund.io

Vendor Details

Company Name

Kanerika

Founded

2015

Country

United States

Website

kanerika.com

Product Features

Alternatives

Alternatives

No Alternatives
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