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Description
EmbedReviews is a comprehensive software solution for managing online reviews that can automatically create and showcase customer feedback through a review widget on your website. This sophisticated tool streamlines online reputation management by enabling businesses to oversee all their reviews from a single dashboard. With the ability to automate the review collection process, users can efficiently monitor feedback, respond to customer inquiries, and receive instant notifications for new reviews—all in one convenient location. Gone are the days of tedious manual review management; simply grant access to your social media and review platforms, and the software will effortlessly gather all your reviews. It seamlessly integrates with your Google and Facebook accounts, allowing you to curate which reviews to display while providing options to collect additional feedback via web forms or by sending email and SMS requests. Furthermore, this platform empowers businesses to enhance their online presence with real-time engagement, ensuring they never miss an opportunity to connect with customers.
Description
You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.
API Access
Has API
API Access
Has API
Integrations
Big Cartel
BigCommerce
Facebook
Google Business Profile
Instagram
Intercom
Joomla!
Magento
PageCloud
Salesforce
Integrations
Big Cartel
BigCommerce
Facebook
Google Business Profile
Instagram
Intercom
Joomla!
Magento
PageCloud
Salesforce
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EmbedSocial
Country
Skopje
Website
embedsocial.com
Vendor Details
Company Name
1440
Founded
2009
Country
United States
Website
www.1440.io/reputation-studio/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label