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features
design
support

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Description

Become part of a network of over 1,000 coffee shops, restaurants, bakeries, and quick-service restaurants that effectively manage customer loyalty and enhance repeat business with the help of Embargo. This premier hospitality CRM system empowers you to gather valuable customer data and engage with them through various channels, ultimately boosting retention and sales. Launch your digital loyalty card and CRM solution without incurring the significant costs, time, and effort typically associated with developing your own application. Our commitment to sustainability and environmental preservation remains at the forefront of our mission, aligning with customers' desires for paperless, eco-friendly options—eliminating the need for printed cards. Gain insights into your most loyal customers, identify which segments contribute the most to your revenue, and utilize essential data to refine your business strategies and improve customer engagement. By leveraging this powerful tool, you can transform your customer relationships and foster a more sustainable approach to business.

Description

The hospitality industry often finds itself facing significant challenges, particularly when it comes to brand loyalty and customer engagement, resulting in frequent brand indifference from guests. Attracting new customers while also keeping existing ones satisfied has always posed a persistent hurdle. To combat this issue, transforming into a brand that actively engages customers is a proven strategy for fostering loyalty. A shift in focus towards the guest experience, and communicating in ways that resonate with them, is essential for achieving success in this competitive field. Implementing an Incentivized Customer Retention Solution can provide the necessary insights to excel, as it identifies subtle changes in consumer behavior and compiles comprehensive reports. By utilizing this in-depth analysis, businesses can customize their offerings to better meet the needs of both individual clients and larger organizations, thereby enhancing long-term customer retention and satisfaction. Emphasizing a guest-centric approach is not just beneficial; it is crucial for thriving in the hospitality sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Embargo

Founded

2017

Country

United Kingdom

Website

www.embargoapp.com

Vendor Details

Company Name

incentiwised

Founded

2017

Country

United Kingdom

Website

www.incentiwised.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

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