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Average Ratings 0 Ratings

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features
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support

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Description

Your business needs predictable, profitable results. Your customers deserve highly personalized omnichannel experiences. Unify customer data and eliminate silos through an API and open architecture to enable intelligent omnichannel engagement. Rapidly aligns business goals with industry-specific customer engagement strategies crowdsourced by leading brands. True 1:1 customer personalization across all channels and devices for increased omnichannel engagement, retention, and loyalty. To scale 1:1 personalization and optimize business results, AI and predictive analytics are integrated with marketing execution. Cross-channel execution is simplified and marketing operations are streamlined to optimize the customer experience across all channels. You can communicate with your customers in a completely personalized way across all channels with optimized content for email and direct mail.

Description

Outsell's Virtual Customer Engagement Platform fosters enduring connections with automotive sales and service clients by maintaining a consistent presence through AI-enhanced, multi-channel communications, while also recognizing when customers are ready to make a purchase. Acting as an extension to your marketing team, Outsell operates efficiently on auto-pilot, allowing for tailored and controlled messaging aimed at specific consumer demographics. By providing an intelligent approach to budget allocation, Outsell aids dealerships in reducing costs associated with limited staff, enhancing time efficiency, and allowing teams to focus on their core strengths—selling and servicing vehicles. The platform leverages machine learning predictive models rooted in artificial intelligence to forecast future consumer actions and identify the content that resonates most with individual customers. Furthermore, it delivers dynamic and personalized information across various channels and profit centers, ensuring that consumers receive tailored content that aligns with their unique preferences and requirements. This innovative method not only enhances customer engagement but also drives better sales outcomes for auto dealers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3radical Voco Yes 
Bubblehouse Yes 
Canopy Yes 
Criteo Commerce Growth Yes 
CrossEngage Yes 
Daasity Yes 
DinMo Yes 
Lexer Yes 
Patchworks Yes 
Personify XP Yes 
Personizely Yes 
Pixlee TurnTo Yes 
Playable Yes 
Precog Yes 
SAP Store Yes 
Scal-e Yes 
Yotpo Yes 
censhare Yes 
eStar Yes 
optilyz Yes 

Integrations

3radical Voco No 
Bubblehouse No 
Canopy No 
Criteo Commerce Growth No 
CrossEngage No 
Daasity No 
DinMo No 
Lexer No 
Patchworks No 
Personify XP No 
Personizely No 
Pixlee TurnTo No 
Playable No 
Precog No 
SAP Store No 
Scal-e No 
Yotpo No 
censhare No 
eStar No 
optilyz No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SAP

Founded

2000

Country

United States

Website

www.emarsys.com

Vendor Details

Company Name

Outsell

Founded

2004

Country

United States

Website

www.outsell.com/overview/

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security Yes 
Email Marketing Yes 
Inventory Management No 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform Yes 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking Yes 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Alternatives

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