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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Emailwish is an ecommerce email marketing and customer engagement platform built for Shopify and WooCommerce merchants. It brings email automation, live chat, popups and forms, product reviews, wishlists, and stock alerts together within a unified marketing system. Merchants can begin by configuring their brand colors, email header, and footer, after which Emailwish can activate prebuilt email automation flows. Done-for-you workflows include welcome series, abandoned cart recovery, review requests, post-review campaigns, form signup sequences, and chat follow-ups. Businesses can also create customized flows when their marketing requirements extend beyond the preconfigured automations. Emailwish connects behavioral information from chats, product views, reviews, and popups into unified customer profiles that can be used for segmentation and targeted emails. Its email builder supports rich content and dynamic elements such as products and shopping carts while allowing merchants to create additional campaigns without requiring advanced design skills. Customer engagement features include collecting and displaying reviews, maintaining customer wishlists, notifying shoppers when products return to stock, and using live chat to engage potential buyers. By combining these capabilities with Shopify and WooCommerce integrations, Emailwish is designed to reduce the number of separate applications ecommerce businesses need for email marketing and customer engagement.

Description

Contact/Call Centres are any website that has a high traffic, or organizations that need to assist online customers. Integrated Customer Engagement (ICE), a software solution that enables businesses to meet the challenges of today's highly competitive market, is ideal. ICE integrates Chat, Email, Custom Application, Quality Assurance, and more. This allows for easy switching between different functions. ICE was designed to provide different solutions that are built on a single platform, but remain independent. ICE ensures greater Customer Engagement. You can also deliver exceptional customer service using integrated AI-enabled Chatbot. This chatbot scales your support, sales and marketing goals through actionable analysis, seamless integration, auto distribution of chats and email integration to create an omnichannel customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Shopify Yes 
WooCommerce Yes 
X (Twitter) No 

Integrations

Facebook Messenger Yes 
Shopify No 
WooCommerce No 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$45.00/month/user
ULTIMATE $65/month/user
ENTERPRISE, Get a Quote
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Emailwish

Founded

2019

Country

India

Website

emailwish.com

Vendor Details

Company Name

Etech Global Services

Founded

2003

Country

United States

Website

www.etechgs.com

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

No Alternatives

Alternatives

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