Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
Looking for a CRM that works inside Microsoft Outlook? Give eWay-CRM a try.
It’s fully embedded in both Outlook and Microsoft Teams, so you can manage clients, deals, tasks, and campaigns without switching apps.
With automatic email tracking, calendar sync, and contact integration, everything stays connected and easy to find.
One standout feature is “Convert to” — right-click an email and instantly create a contact, task, or sales opportunity.
Teamwork is even smoother with Teams integration, making communication and shared workspaces feel effortless.
Stay productive, keep your data organized, and handle your entire workflow in the tools you already use every day.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
3CX
No
Microsoft Power Automate
No
Microsoft Power BI
No
Microsoft Teams
No
Poll Everywhere
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Tableau
No
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
3CX
Yes
Microsoft Power Automate
Yes
Microsoft Power BI
Yes
Microsoft Teams
Yes
Poll Everywhere
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Tableau
Yes
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$20.00/month/user
monthly, yearly, or 3-yearly plans
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
eWay System
Founded
2008
Country
USA and Czech Republic/Europe
Website
www.eway-crm.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes