Average Ratings 2 Ratings
Average Ratings 4 Ratings
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
eFiler allows you to file and find emails from Outlook. You can easily file one or more emails simultaneously alongside other documents related to your project. Our colour-coded indexed search tool makes it easy to find emails from colleagues.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
Autodesk Forma
No
Egnyte
No
Google Drive
No
Microsoft SharePoint
No
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
Autodesk Forma
Yes
Egnyte
Yes
Google Drive
Yes
Microsoft SharePoint
Yes
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$8.5/user/month
Subscription pricing starting from $8.50 per user per month (paid annually)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
Irradiant Ltd.
Founded
2011
Country
United Kingdom
Website
efiler.co.uk
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
Yes
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
No
Routing
Yes
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No