Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
Introducing SmartAssist, an innovative AI-driven email assistant designed specifically for Microsoft Office 365 that elevates your email efficiency to unprecedented heights. This is truly a game changer! By leveraging artificial intelligence and machine learning, SmartAssist evaluates your emails and directs critical messages to the appropriate location, whether that be a specific folder, a colleague, or another platform. In simpler terms, it acts as a valuable ally in your work routine. Perfectly suited for teams, workgroups, and individuals dealing with a substantial influx of vital email correspondence, this assistant adapts to your preferences by learning from your behaviors to intelligently tag significant emails. You have the power to dictate the handling of these messages, and SmartAssist will take care of executing those tasks on your behalf. Allow SmartAssist to streamline your email management so you can focus on what truly matters, and soon you'll find yourself achieving more than you ever thought possible. With its assistance, your productivity can soar to new heights, transforming the way you handle daily communications.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Box
No
Flow
No
IFTTT
No
Microsoft Outlook
Yes
Microsoft SharePoint
No
Salesforce
No
Zapier
No
Integrations
Microsoft 365
Yes
Box
Yes
Flow
Yes
IFTTT
Yes
Microsoft Outlook
No
Microsoft SharePoint
Yes
Salesforce
Yes
Zapier
Yes
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$4.99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
SmartAssist
Founded
2012
Country
United States
Website
smartassist.io
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No