Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.

Description

Introducing SmartAssist, an innovative AI-driven email assistant designed specifically for Microsoft Office 365 that elevates your email efficiency to unprecedented heights. This is truly a game changer! By leveraging artificial intelligence and machine learning, SmartAssist evaluates your emails and directs critical messages to the appropriate location, whether that be a specific folder, a colleague, or another platform. In simpler terms, it acts as a valuable ally in your work routine. Perfectly suited for teams, workgroups, and individuals dealing with a substantial influx of vital email correspondence, this assistant adapts to your preferences by learning from your behaviors to intelligently tag significant emails. You have the power to dictate the handling of these messages, and SmartAssist will take care of executing those tasks on your behalf. Allow SmartAssist to streamline your email management so you can focus on what truly matters, and soon you'll find yourself achieving more than you ever thought possible. With its assistance, your productivity can soar to new heights, transforming the way you handle daily communications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Box No 
Flow No 
IFTTT No 
Microsoft Outlook Yes 
Microsoft SharePoint No 
Salesforce No 
Zapier No 

Integrations

Microsoft 365 Yes 
Box Yes 
Flow Yes 
IFTTT Yes 
Microsoft Outlook No 
Microsoft SharePoint Yes 
Salesforce Yes 
Zapier Yes 

Pricing Details

$10 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$4.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Emailgistics

Founded

2019

Country

Canada

Website

emailgistics.com

Vendor Details

Company Name

SmartAssist

Founded

2012

Country

United States

Website

smartassist.io

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving No 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Alternatives

Alternatives