Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
For many companies, selecting the appropriate email and productivity tools for employees is relatively straightforward, with reliable and feature-rich options like Microsoft Office, Exchange Email, and Microsoft 365 readily available. However, navigating the various plans can prove to be quite challenging. Intermedia can assist you in determining the most suitable plan and combination of features for your organization, whether your needs include Exchange Email, Office applications, compliance and security measures, or advanced versions of Microsoft 365. The Editors' Choice Exchange Email by PC Magazine boasts a remarkable 99.999% SLA and is backed by J.D. Power-certified support, while Microsoft 365 offers essential applications such as Word, Excel®, PowerPoint®, and Outlook®. Additionally, you can benefit from comprehensive compliance and security features, which encompass Archiving and Encryption, as well as tailored deployment options suitable for single tenant setups with over 500 users. Furthermore, expert migration and onboarding services are provided at no extra cost, ensuring a seamless transition. Although email serves as a vital component, it operates best when integrated with other business tools.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
Microsoft Exchange
No
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
Microsoft Exchange
Yes
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
Intermedia Cloud Communications
Founded
1995
Country
United States
Website
www.intermedia.com/productivity-email
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Email Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Encryption
No
Policy Management
No
Quarantine
No
Reporting/Analytics
No
Whitelisting / Blacklisting
No