Average Ratings 2 Ratings
Average Ratings 8 Ratings
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
Retake control of your email.
InMoat allows you to select the emails that are most important to you, so you don't miss a beat. The Smart Filters you choose will be sent to your Inbox in a prioritized manner.
Your VIP List of Contacts
Emails sent from within your company, such as from your boss or colleagues, will always be prioritized by default. InMoat allows you to keep your Trusted List up-to-date, so you can ensure that your VIP contacts are always prioritized in your email inbox.
Your @InMoat folder
You can review the less urgent and less important emails whenever it is convenient for your workflow so that you don't waste time. You can review all your emails in your @InMoat mailbox whenever you like.
Your InMoat Dashboard
Your InMoat dashboard allows you to manage your email priorities and keep your inbox current. Review your suggested contacts and add them to your Trusted List. Also, update your Trusted contact list.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per month
Billed annually
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
InMoat
Founded
2020
Country
United States
Website
www.inmoat.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Archiving
Access Control
No
Backup Management
No
Compliance Management
No
Data Deduplication
No
Data Export
No
Encryption
No
Retention Management
No
Storage Management
Yes
Threat Protection
Yes
eDiscovery
No
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Productivity
Collaboration
No
Database Creation
No
Document Creation
No
File Sharing
No
Notes Management
No
Office Suite
No
Presentation Tools
No
Project Management
No
Task Management
Yes
Team Chat
No