Average Ratings 2 Ratings
Average Ratings 1 Rating
Description
Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
Description
FileChimp simplifies the process of automatically categorizing emails from Outlook into appropriate network directories, preventing duplication and facilitating email sharing. It allows users to organize and retain copies of filed emails within Outlook. With FileChimp, there is no need to establish new rules whenever a new project or client emerges. The tool employs patterns to accurately match each file name with its corresponding destination folder or subfolder. Additionally, FileChimp offers the ability to batch file emails or selectively file them into any network folder. Users can choose to copy or move files or emails, delete filed emails, or maintain a copy in Outlook. For lawyers, FileChimp provides a way to securely save emails into designated client folders on the network. Similarly, architects and engineers can conveniently file emails into organized project-numbered folders. Network administrators benefit from the capability to automatically back up all emails to disk for disaster recovery purposes. Moreover, users can leverage FileChimp to systematically arrange their download folders by different file types, enhancing overall file management and accessibility. Overall, FileChimp is an invaluable tool for anyone looking to streamline their email organization process efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Outlook
No
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$65 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Emailgistics
Founded
2019
Country
Canada
Website
emailgistics.com
Vendor Details
Company Name
Latitude IT
Founded
1997
Country
United Kingdom
Website
latitude-it.net
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No