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features
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support

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Description

EliteParks is a robust management software tailored for holiday and residential park operators, leveraging the capabilities of Microsoft Dynamics 365 technology. This solution is crafted to address the business management challenges faced by parks of all sizes, facilitating smooth daily operations across various aspects of their enterprise. Key features include: - Park Management - Bookings & Reservations Management - Sales & Leads - Finance - Marketing - Maintenance - Housekeeping - Owner Management - Event Management - Activities - Memberships - Arcade Management With a collective experience exceeding 300 years in both the industry and the Microsoft Ecosystem, Elite Dynamics ensures a seamless digital transformation process. Our Microsoft Dynamics software solutions not only optimize workflows but also deliver actionable insights and enhance profitability, equipping our clients with the essential tools for their ongoing success. Additionally, the integration of innovative technology enables parks to adapt and thrive in a competitive environment.

Description

Experience seamless management of your vacation properties with everything you need right at your fingertips. This platform streamlines your check-in process digitally, eliminating long lines and crowded waiting areas. Featuring three apps within one cohesive system, the Customer App allows guests to request maintenance directly, complete online check-ins, and access essential news and information about the property right from their smartphones. The Maintenance and Operators App enables operators to receive support requests complete with photos and details, while providing a calendar for facility activities and instant messaging with management. The Structure Application serves as a single interface for multiple properties, facilitating direct communication with customers, managing both internal and external maintenance teams, and offering an appointment calendar for scheduling. Additionally, it provides assistance reporting and analysis, as well as the ability to send push notifications to customers through their app. This is the only integrated system designed to digitize communication and enhance the operational efficiency of your tourist facility, ensuring that all technical assistance requests can be handled promptly through one application. With the convenience of communication available via both iOS and Android apps, your guests can enjoy a hassle-free online check-in experience that eliminates the need to wait in line. Overall, this innovative solution transforms property management, making it easier than ever to provide exceptional service to your visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Rentals United Yes 

Integrations

Microsoft Dynamics 365 No 
Rentals United No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Elite Dynamics

Founded

2015

Country

United Kingdom

Website

www.elitedynamics.co.uk

Vendor Details

Company Name

OONE

Founded

2018

Country

Italy

Website

oonekey.com

Product Features

Camp Management

Attendance Management No 
Billing & Invoicing No 
Customer Management No 
Food Service Management No 
For Campgrounds No 
For Summer Camps No 
Medical Management No 
Online Registration No 
Parent Portal No 
Program Management No 
Registration Management No 
Scheduling No 
Staff Management No 

Campground Management

Asset Management No 
Check-in / Check-out No 
Multi-Location No 
Online Booking No 
Permit Management No 
Point of Sale (POS) No 
Rental Management No 
Reservations Management No 
Site Maps No 
Utility Billing No 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management No 
Email Marketing No 
Event Management No 
Member Directory No 
Member Portal No 
Member Types No 
Membership Database No 
Nonprofit Membership No 
Payment Processing No 
Website Management No 

Product Features

Campground Management

Asset Management No 
Check-in / Check-out Yes 
Multi-Location No 
Online Booking No 
Permit Management No 
Point of Sale (POS) No 
Rental Management Yes 
Reservations Management No 
Site Maps Yes 
Utility Billing Yes 

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) No 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management No 
Routing No 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management Yes 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management Yes 
Rate Management No 
Reservations Management Yes 
Restriction Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management Yes 
Work Order Management No 

Spa

Appointment Management Yes 
Client Management No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Travel Management

Approval Workflow No 
Expense Reporting No 
Mobile Access Yes 
Policy Management No 
Profile Management No 
Reminders No 
Restriction Management No 
Travel Booking Yes 
Travel Planning No 

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

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