Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.
Description
For over twenty-five years, ProfitFab has been dedicated to enhancing control and profitability for various manufacturing sectors, including Job Shops, Sheet Metal Shops, and OEM/Make-to-Order industries around the globe. It offers the most comprehensive and user-friendly gateway to Enterprise Resource Planning. The software enables the effective management of daily tasks and customer relations, facilitating everything from quotations to invoicing. Specifically crafted to optimize management workflows, ProfitFab ERP software empowers businesses to swiftly attain full oversight of their everyday operations. It features automated scheduling and management capabilities for Jobs, Inventory, Parts, Employees, and Customers through a seamlessly integrated ERP solution. Customers have received emails detailing how to update the software, ensuring they stay current with the latest features. Should you have any inquiries, please reach out to our office. Meanwhile, the next significant update is currently undergoing testing in select manufacturing facilities. This ongoing commitment to innovation ensures that users remain at the forefront of productivity and efficiency in their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
No
Microsoft Power Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1250 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Elite Dynamics
Founded
2015
Country
United Kingdom
Website
www.elitedynamics.co.uk/elitemanufacturers
Vendor Details
Company Name
Micro Concepts & Solutions
Founded
1991
Country
United States
Website
www.profitfab.com
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Job Shop
Billing & Invoicing
No
Capacity Management
No
Job Costing
No
Job Tracking
No
Order Management
No
Purchasing
No
Quality Control
No
Quotes / Estimates
No
Scheduling
No
Shipping Management
No
Traceability
No
Work Order Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Product Features
ERP
Accounting Integration
Yes
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
Yes
Project Management
No
Purchase Order Management
Yes
Purchasing
No
Reporting/Analytics
Yes
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Job Shop
Billing & Invoicing
Yes
Capacity Management
Yes
Job Costing
Yes
Job Tracking
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Shipping Management
Yes
Traceability
No
Work Order Management
Yes
Manufacturing Execution
Document Management
Yes
Forecasting
Yes
Quality Control
Yes
Quote Management
Yes
Resource Management
Yes
Supplier Management
Yes
Supply Chain Management
No
Traceability
No
MRP
Bills of Material
No
Compliance Management
No
Document Management
Yes
Forecasting
Yes
Formula Management
No
Inventory Management
Yes
Order Management
Yes
Process Manufacturing
No
Product Configurator
No
Production Scheduling
Yes
Quality Control
Yes
Quality Management
Yes
Quote Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Safety Management
Yes
Supplier Management
Yes
Supply Chain Management
No
Production Scheduling
"What If" Scenarios
Yes
Automated Scheduling
Yes
Bottleneck Optimization
Yes
Capacity Planning
Yes
Constraint Scheduling
Yes
Job Scheduling
Yes
Material Planning
Yes
Priority-Based Scheduling
Yes
Quality Control
No