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Description
At Elina, our goal is to simplify growth for hotels, serviced apartments, and vacation rentals, enabling them to achieve their objectives more effectively. Founded in 2007, Elina has evolved into a comprehensive, modular cloud-based platform powered by APIs that offers reservations and property management software, along with various integrations and services. Our software supports our international clientele in six key areas related to reservation management: enhancing efficiency through automation, providing tools that boost revenue, improving distribution and direct bookings, fostering positive guest experiences to encourage favorable reviews and repeat visits, ensuring secure and straightforward payment processes, and transforming stored data into actionable insights via reporting and connectivity. Additionally, our tools assist in optimizing rates, diversifying pricing strategies, and enhancing distribution channels. We also provide detailed reports and dashboards that help identify potential revenue streams and automate essential daily operations such as invoicing, payment processing, managing OTAs, communication with guests, owner reporting, pricing strategies, and more, ensuring a seamless management experience. Through our innovative solutions, we aim to empower accommodations to thrive in a competitive market while delivering exceptional service to their guests.
Description
The CRM capabilities of Virtual Resort Manager enhance customer loyalty while positively impacting your financial performance. By ensuring users receive timely updates, the system keeps them better informed and engaged. It offers customizable access levels for Guests, Owners, and Travel Agents, which enhances user experience. Work orders can be created and sent directly to the assigned vendor via email, streamlining communication. Additionally, management charges can be linked to these work orders and allocated to the management company efficiently. The system meticulously logs and monitors employee activities in crucial areas, facilitating the identification of specific actions and providing an extra layer of fraud protection. Furthermore, the purchasing process is optimized through an automated system that boosts operational efficiency. Our trust accounting features are not only accurate but also user-friendly and highly automated. Integration with Bluetent’s Rezfusion Boost allows seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel. Moreover, VRM collaborates with The Vacation Bridge to keep various channel partners updated, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, thereby enhancing overall service delivery. This comprehensive approach ensures that both customer needs are met and operational processes are significantly improved.
API Access
Has API
API Access
Has API
Integrations
Beyond
Breezeway
Duve
Google Analytics
Keap
PayPal
Revel Systems
Salesforce
SiteMinder
Stripe
Integrations
Beyond
Breezeway
Duve
Google Analytics
Keap
PayPal
Revel Systems
Salesforce
SiteMinder
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vestibule Marketing
Founded
2007
Country
United Kingdom
Website
www.elinapms.com
Vendor Details
Company Name
Virtual Resort Manager
Website
www.vrmgr.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management