Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

It's a known fact that unhappy customers are more likely than satisfied customers to leave a review. Negative reviews are not impossible to overcome. Elevatie's founder, and CEO, created the software to improve his father's online reputation. Within four months, the average star rating went up from 2.2 to 3.9, and search engine traffic increased by 217%. Customers are the best way to accurately represent your business online. We can help you create a "review funnel". This is a fancy way to say that customers can choose which platform they would like to leave their reviews, and whether they want to leave one or multiple reviews. It can make your business look worse if you don't respond to negative reviews.

Description

SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Salesforce Yes 
Angi No 
Axis LMS Yes 
Google No 
Google Analytics Yes 
Google Business Profile No 
Healthgrades No 
Housecall Pro No 
HubSpot CRM No 
Jobber No 
Mindbody No 
ServiceTitan No 
Tripadvisor No 
Wufoo Yes 
Yelp No 
Zendesk No 
Zoho CRM No 

Integrations

Facebook Yes 
Salesforce Yes 
Angi Yes 
Axis LMS No 
Google Yes 
Google Analytics No 
Google Business Profile Yes 
Healthgrades Yes 
Housecall Pro Yes 
HubSpot CRM Yes 
Jobber Yes 
Mindbody Yes 
ServiceTitan Yes 
Tripadvisor Yes 
Wufoo No 
Yelp Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Elevatie

Founded

2017

Country

Canada

Website

elevatie.com

Vendor Details

Company Name

SurgePoint

Website

www.thesurgepoint.com

Product Features

Reputation Management

Campaign Management No 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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