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Description

Elevate by Marmeto is a dedicated analytics and growth platform for Shopify SaaS app companies. It gives app founders, product teams, and growth teams a single place to monitor revenue performance, customer behavior, churn, retention, and business growth. The platform tracks important SaaS metrics such as monthly recurring revenue, annual recurring revenue, recurring revenue trends, new MRR, net growth, installs, active customers, customer lifetime value, retention rate, customer churn, and revenue churn. Elevate is built to help Shopify app businesses move beyond scattered spreadsheets and disconnected dashboards by bringing key performance insights into one focused view. Teams can use it to understand which customers are healthy, where churn risk is growing, how revenue is changing, and what trends are shaping the business. Its customer and churn analytics help companies make more informed decisions about product improvements, onboarding, pricing, and growth strategy. Elevate was created with respect for Mantle’s role in the Shopify app ecosystem and is positioned as the next chapter for Shopify SaaS analytics. Marmeto designed the platform to support app partners, developers, founders, and SaaS teams that want better visibility into their performance. With Elevate, Shopify SaaS companies can understand their data more clearly and make smarter decisions to grow with confidence.

Description

Companies from many industries can use zenloop to collect, group, and analyze customer feedback received through different channels. The experience management platform automatically generates tailored and individual strategies to retain customers who are satisfied and to win back churning ones after analysing the feedback. zenloop helps companies identify growth drivers and pitfalls in their customer journey and turn satisfied customers into brand advocates and minimize revenue loss from churning clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify Yes 
AccessOwl No 
BI Book No 
Circula No 
Easyflow No 
Emarsys No 
Freshdesk No 
Magento No 
Salesforce Agentforce Marketing No 
Seven Senders No 
Slack No 
Spryker No 
Zapier No 
Zendesk No 

Integrations

Shopify Yes 
AccessOwl Yes 
BI Book Yes 
Circula Yes 
Easyflow Yes 
Emarsys Yes 
Freshdesk Yes 
Magento Yes 
Salesforce Agentforce Marketing Yes 
Seven Senders Yes 
Slack Yes 
Spryker Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$49/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Marmeto

Founded

2017

Country

India

Website

marmeto.com

Vendor Details

Company Name

zenloop

Founded

2016

Country

Germany

Website

www.zenloop.com/en/

Product Features

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Alternatives

Alternatives